For the price, you can't beat the value. These folks were warm and genuine. The long distance phone service didn't work in the rooms, so we had to use the office phone to make the calls back to Smith Transitional Center. There was a fridge and a microwave in the room, but no coffeemaker. They offered a continental breakfast, but i didn't partake, so can't rate it. The heater worked very well and the room was quiet and neighbors didn't bother us. I would highly recommend them if you are in the area. We are going back in Dec and Jan.