Requested 1st floor ADA. Was put on 3rd floor. Only concession was wide doors (reducing floorspace). Tub/shower was too high, toilet was too low.
In the morning, the Elevator was out. The people on the same floor staying with their 89-year old mother said the elevator has been going out frequently, stranding them in their room.
Deciding to leave instead, there was no assistance for carrying luggage down 3 flights to car.
Recommend that the so-called ADA rooms be returned to normal service and 1st floor facilities be provided, and that the hotel be closed for refurbishment - the elevator was only the worse of the problems.
We then stayed at the LaQuinta eight miles to the South on I-95 and had no problems whatsoever - for half the price!
This needs to be looked at by management.