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All 39 Norcross hotels

TownePlace Suites Atlanta Norcross: Traveler Reviews

2.0 of 5
6640 Bay Circle, Norcross, GA 30071
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Ranked #6 of 39 hotels in Norcross
Most recent review
4 of 5 stars Reviewed February 22, 2013
autiger3313 Atlanta, Georgia
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84 reviews from our community

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Atlanta, Georgia
Top Contributor
58 reviews 58 reviews
58 hotel reviews
Reviews in 35 cities Reviews in 35 cities
47 helpful votes 47 helpful votes
“Not bad”
4 of 5 stars Reviewed February 22, 2013

Hotel was clean, but it felt a bit dated for a Marriott property. The carpets and furniture in the room are older, but the bed was comfortable and sheets were clean. Location is kind of hard to find coming off of Peachtree Industrial Blvd as well. The staff was nice and welcoming, so that is what puts this property over the edge from 3 stars to 4 stars in my book.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laurie6640, General Manager at TownePlace Suites Atlanta Norcross, responded to this review
February 24, 2013
Thank you so much for taking the time to review us on TripAdvisor. We do strive to exceed every guest expectations. I do know that our property is a little dated and sometimes hard to find but I'm very excited to let you know that we will be going thru a MAJOR renovation beginning Mid-April. We will be changing carpeting, counter tops in Kitchen and Bathroom, All NEW appliances, New Mattresses as well as having a breakfast room that will seat 20-25 ppl and a small marketplace for those quick items you may have forgotten and a late night snack. I have been told many, many times that my staff helps to over shadow our "oldness" of the hotel so it will be great to have a hotel that shines right along with my staff. We look forward to your next visit so we can really WOW you with our new look.
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Atlanta, Georgia, United States
1 review
“Great property”
5 of 5 stars Reviewed February 22, 2013

The excellent and professional staff made our stay pleasurable. The rooms are well kept and comfortable for a great price. My husband and I were looking for a home and kept having t
o extend our stay and the staff was very gracious and accommodating. I highly recommend this property!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KeishaH83 about TownePlace Suites Atlanta Norcross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorCal
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
“Could be better”
2 of 5 stars Reviewed February 14, 2013 via mobile

I stayed for four days for business in the area. I'd stayed at the full service Marriott previously and thought the full kitchen would be nice for the week - plus it was a lower price!

The room was of good size and had a nice layout. I was comfortable for the week. However, I found the bathroom dirty - sink, tub and floor all had hair. The overall condition is rough. They did just replace the carpet in the room, but the hallway was depressing. The kitchen had minimal supplies - one two knives and largest was the size of a steak knife. Only three glasses and cooking tools limited.

The breakfast was low maintenance but okay. Nothing that wasn't pre wrapped with long shelf life - bagel, muffin, cereal. The bananas were green but they had a great beverage selection.

When I asked about a grocery store when checking in they didn't offer map or even have one available. It was like I was bothering them when asking.

Guest was smoking pot somewhere in the building, but that is tough for staff to track down.

Room was quiet, larger and okay. I will probably check out the residence inn in town the next time around.

Some small changes could make a big difference.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask WestCoastTravels034 about TownePlace Suites Atlanta Norcross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laurie6640, General Manager at TownePlace Suites Atlanta Norcross, responded to this review
February 24, 2013
We appreciate your feedback and thank you for taking time to assist us in improving. I have made sure the may housekeeping staff was aware of the short comings of the room cleanliness and the missing items. As we are getting ready for our renovation in Mid-April, we should be able to make much more improvements than you've mentioned that need to take place. We will be adding a Breakfast Room which will allow us to not have to have everything prepackaged at breakfast and a wider selection. We will also have "In A Pinch" which will be our little market place at the hotel. I'm sorry that we did not have the directions that you needed and that too is being addressed. We hope that you will give us another opportunity to WOW you with our customer service and great hotel the next time you are in the Norcross area.
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San Juan, Puerto Rico
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Nice Personal Touches”
5 of 5 stars Reviewed January 27, 2013

Wow, I just found this in my emails. I stayed here back in July 2011 and had a very nice experience. The staff was helpful and friendly, the hotel clean and the surroundings beautiful! Thank you so much Ms. Laurie A Thomas for those personal touches. I will never forget this and would stay here again.
NP

Room Tip: Higher Floors, pretty view
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ann41_12 about TownePlace Suites Atlanta Norcross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great place to live for a while!”
5 of 5 stars Reviewed December 16, 2012

I've moved to Atlanta to work for a couple months, and had the pleasure to stay at this simple yet cosy hotel.
Room is big enough to make you feel comfortable. Nice kitchen, great bed, set of pillows to choose from. Very clean, cleaned 3 times a week, leaving it as new everytime, thanks to great Ms V!
The best part of all is the staff. Always attentious and happy to help, be it from saving me bringing some breakfast food from the fridge way past time, teaching us foreigners how to use the washing machines, patient with our endless amazon orders =), helping out with the internet, even bringing an extra floor lamp to make the room as light as I needed it, or just being there for a quick chat about mundane stuff.
Look for Sherries and Laurie, the always cheerful manager! =)
Best value, and price couldn't be bettter.
Kuddos to the team!

Room Tip: If you like privacy, rooms facing the back of the hotel has no view to the other hotel in front of i...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Renato C about TownePlace Suites Atlanta Norcross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about TownePlace Suites Atlanta Norcross

Also Known As:
Towneplace Suites Atlanta Norcross Hotel
Towneplace Suites Atlanta Norcross Hotel Norcross
Towneplace Suites Norcross
Address: 6640 Bay Circle, Norcross, GA 30071
Phone Number:
Region: United States > Georgia > Norcross
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Norcross
#8 Family Hotels in Norcross
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
We are your "Home Away From Home" in a quiet, suburban neighborhood just minutes away from shopping at The Forum, Historic Norcross and Perimeter Mall. Catch a game at Coolray Field to cheer for the Gwinnett Braves or see a concert or the Georgia Force at the Gwinnett Arena both in close vicinity to the hotel. Stone Mountain Park, Buckhead, Downtown Atlanta and even Six Flags over Georgia are no more that 15 miles from our location and we have all your comforts of home. The most amazing Front Desk team to help you with your travel destinations once you arrive and our Housekeeping team is here for your "Suite" needs. We look forward to having you enjoy time here at the TownePlace Suites Norcross, just awarded the 2012 Certificate of Excellence from TripAdvisor. Also from Business Travel News' 2011 U.S. Hotel Chain Survey voted TownePlace Suites #1 Mid-Priced Extended Stay Hotel Brand! ... more   less 
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