We stopped at this wingate to stay for two nights on our way from va to fl. The employees were very nice and worked efficiently at check in. Our room was very clean but a little on the crowded side. If someone were very picky they may say it needed updating because there were some blemishes on the desk. I really liked the place to set your luggage instead of one of those tiny luggage racks that only hold one suit case. The cleaning staff added the little touch of putting my daugbter's stuffed animal on the bed after making it. I really liked that. The hotel was very quiet, no noise from the other rooms. The hot tub was a little underwhelming with the bubbles and a little too hot. The second night it was so got we couldn't even get in it. The breakfast was good, your standard breakfast -self made waffle stand, eggs, bagels/bread and I liked the fact there was bacon. Most hotels have sausage so getting bacon instead was a huge plus for my family and me. It could have stood to be cooked a little longer. Anytime i needed something the staff was very responsive and didn't act as though they were being bothered. The second night a young lady was having to deal with some disgruntled guests. She was doing everything she could to fix the issue for them but they weren't seeming to be able to be to be pleased. She never lost her patience and the group finally must have gotten appeased as I saw them coming off the elevator later on our floor. I used to be a quality auditor for customer service and I can say she handled it in a way that I wish most of the agents I audited handled difficult people. I do wish they would keep coffee in the lobby at all times, but that's not a deal breaker. Over all a very great stay. Hint: if you are finding the place by GPS make sure you have the road name exactly correct. There is every form of peachtree road you could possibly imagine in that area. Just up the road from the hotel there is peachtree blvd while the hotel's address is peachtree industrial blvd. Atlanta went over board with the peachtree thing.
- Official Description (provided by the hotel):
- Located in historic Norcross, a beautiful suburb of Atlanta, our 100 percent smoke free hotel features a wide range of complimentary amenities, including a hot continental breakfast, wireless high-speed Internet access and a host of comforts in each guestroom. Serving as the ultimate location for business or leisure, our property is conveniently located just minutes from the major highways and a variety of entertainment and attractions. ... more less
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- Also Known As:
- Wingate By Wyndham Atlanta Norcross Hotel Norcross
- Wingate Hotel Norcross