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“Hilton Northeast Atlanta” 5 of 5 stars
Review of Hilton Atlanta Northeast

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Hilton Atlanta Northeast
3.5 of 5 Hotel   |   5993 Peachtree Industrial Blvd., Norcross, GA 30092-3416   |  
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Breakfast and Internet!
Ranked #12 of 38 Hotels in Norcross
Birmingham, United States
1 review
“Hilton Northeast Atlanta”
5 of 5 stars Reviewed July 13, 2013

The rooms are nice and clean. Check in typically fast with very pleasant staff. The Restaurant has a nice selection and the food is excellent. I have stayed at this location many times with the same great service each time. No complaints.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathaniel713, Guest Relations Manager at Hilton Atlanta Northeast, responded to this review, July 14, 2013
Dear Stacy M,
Thank you for taking the time to share your experience at our hotel. We appreciate any opportunity to reach out to our valued guests and are here to help in any way we can. We are pleased that your stay was enjoyable. We strive to make your visits at our hotel as comfortable and enjoyable as possible. Please don’t hesitate to contact us if we can ever be of assistance in your future travel plans.
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381 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
New Orleans, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 12, 2013

Staff very polite and courteous. All amenities in order. Bed wasn't as firm as I needed - but room was very clean. Breakfast okay, but I suggested variety on eggs since price was ($16). Overall good stay. There were some students making noice in the hall - security staff responded quick to the complaint. Location also good - near the 285 Loop.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathaniel713, Guest Relations Manager at Hilton Atlanta Northeast, responded to this review, July 14, 2013
Thank you for taking the time to review our hotel on Trip Advisor. We are happy that you found our hotel to be clean and comfortable. Also, your comments regarding the breakfast are greatly appreciated as we are always open to refresh options. We hope to see you again on a future trip and would love to have the opportunity to be at your service.

Best Regards,
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Nashville, Tennessee
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 7, 2013

I stay here several times a year for business. Rooms are standard Hilton rooms, hotel is not that easy to access when you are traveling northbound. Conceirge lounge is average for Hilton with breakfast and afternoon / evening snacks. Workout facility is small for property of this size. Overall it is a solid choice for business travel.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathaniel713, Guest Relations Manager at Hilton Atlanta Northeast, responded to this review, July 14, 2013
Hello and thank you for the kind review, TheTraveler6! I’m so pleased to hear that you find us to be a solid choice for business travelers. We do appreciate your business and patronage and are always looking for ways to make your stays even better. Please come back and see us again soon and safe travels to you.

Regards,
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 5, 2013

I have stayed at this hotel several times. It is always very reliable to be a very nice place to stay. The room was very comfortable and the staff polite. They went out of their way to asist me in every way.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathaniel713, Guest Relations Manager at Hilton Atlanta Northeast, responded to this review, July 19, 2013
Dear Jonathan N.,
Thank you for taking the time to share your experience at our hotel. We appreciate any opportunity to reach out to our valued guests and are here to help in any way we can. We are pleased that your stay was enjoyable and your continued loyalty is our biggest compliment. We strive to make your visits at our hotel as comfortable and enjoyable as possible so please let us know how we can make your future stays even better.

All the Best,
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Katy, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 24, 2013

we stayed there for 1 night drove from Houston ,TX to Norcross,Ga.Got there @ 12:00 @ night .Got double bed suite,have 2 kids.As we entered ,my daughter entered the room and sat on the chair and felt something poked,and found a big blade.As I saw in movies drug addicts use to separate drugs,we were wondering who stayed before us? and what kind of housekeeping they do.,that they did not find it during cleaning.then in the bathroom tiles were broken under the sink,couldnt believe,we were in so called HILTON ,and on top of that they charge $11.00 per device for WI-FI for 24 hrs. Breakfast was not even free . Next day we left for Chattanooga , TN got WINDHAM. though its not 3.5 star hotel,but way better than HILTON , Norcross. not to mention WI_FI was free,which is very important for us,cuz we work remotely from home.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathaniel713, Guest Relations Manager at Hilton Atlanta Northeast, responded to this review, July 19, 2013
First of all, thank you for your candid feedback of your stay with us. I apologize that we did not meet your expectations and I am actively working with our housekeeping team to ensure our standards of cleanliness and comfort are consistently met. I understand the condition of your bathroom was an area of concern as well. I am always looking for reviews to provide insight into our guest experience and I will keep your review in mind as we look towards refresh options. I do understand your position on offering complimentary Internet and we do offer it in the lobby and through our computers in our brand new fabulous business center. Again I apologize for the inconveniences that you experienced and can assure you that we have addressed all of our staff members in regards to your stay. Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to the area.
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norcross, United States
1 review
5 of 5 stars Reviewed June 20, 2013

Greeted by friendly reps and received great customer service. Staff responding to any concerns quick and accurate. I will return to this hotel because the breakfast and dinner was great that I experienced in the executive lounge. I do recommend this hotel.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathaniel713, Guest Relations Manager at Hilton Atlanta Northeast, responded to this review, July 14, 2013
Thank you for your glowing review! Providing exemplary service to loyal – and future loyal – guests is what wakes us up in the morning, so I’m very pleased to hear that our associates were able to address any potential issues during your visit. As always, please let us know how we can make your future stays better, as we are dedicated to the highest level of guest satisfaction. Thanks again you for the feedback and I hope you visit with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conyers, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 12, 2013

I found this hotel to be clean and the staff charming. The room with the king size bed was very spacious. The prices of this hotel are excellent. It is not near any places to eat except one or two fast food places that is the only con.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathaniel713, Guest Relations Manager at Hilton Atlanta Northeast, responded to this review, June 13, 2013
Hello and thank you for the kind review, Nikole B. Our philosophy is to deliver a clean and friendly hotel and anticipate and deliver upon every need that a guest may have. I am delighted to hear that you had an enjoyable stay. Isn’t the bed spacious and comfortable? Additionally, we pride ourselves on value for the price paid. We do have several restaurants within a 2-3 mile radius and of course, our newly renovated and fabulous restaurant, Basil's is a great on-site dining choice which is above the competition among similarly classed hotels in the local marketplace. Thanks again for staying with us and I hope that you allow us to welcome you back again in the future! Safe travels.


Well, Meaghan B, I couldn’t have asked for a kinder review! Thank you for taking the time to tell me about your experience during your stay with us. and Edwin is no exception. I’ll definitely pass along the kind words to Edwin and his team. Please let us know when you’re able to come back and visit – we will be waiting!

Hello and thank you for the kind review, RealtorK! I’m so pleased to hear that you had a wonderful stay with us. As part of our recent multi-million dollar property refresh, all of our guest room linens were replaced and upgraded. We’re quite proud of their quality. Please come back and see us again soon, whether it be co-piloting your husband’s business trip or a long leisure weekend with your friends.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Atlanta Northeast

Address: 5993 Peachtree Industrial Blvd., Norcross, GA 30092-3416
Phone Number:
Location: United States > Georgia > Norcross
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Norcross
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Atlanta Northeast 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Hilton Atlanta Northeast Hotel Norcross
Hilton Hotel Norcross
Hilton Norcross
Norcross Hilton

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