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“Stay Away From This Hotel!!!” 1 of 5 stars
Review of InTown Suites Atlanta Northeast

InTown Suites Atlanta Northeast
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InTown Suites Atlanta Northeast
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1990 Willow Trail Parkway, Norcross, GA 30093   |  
Hotel amenities
Ranked #22 of 25 Hotels in Norcross
1 review
1 helpful vote 1 helpful vote
“Stay Away From This Hotel!!!”
1 of 5 stars Reviewed September 21, 2014

My family and I relocated short term and checked in around august. The manager here and the house keepers are awesome!!! The best staff I've ever seen at a extended stay. Now on the other hand the so called courtesy officer NO!!!! How are you going to have a on site courtesy officer that's a drunk and I believe a drug head! She's all outside partying with the guest never answers the phone extremely rude. Outside people doors talking loud and smoking at 2 and 3 in the morning. Ppl blasting music and hanging all over the balcony areas. Their kids running and jumping off stuff. Standing outside your door smoking marijuana. I had to tuck a towel under the door just to keep the small out my room and my children are asthmatic. The room was clean but the carpet and chairs filthy. The biggest and nicest in town property I've ever been to but horrible after hours staff.

  • Stayed August 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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3 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1 of 5 stars
Date | Rating
  • English first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 7, 2014

we had a reservation for a week paid $249 up front, room carpet was dirty, bugs all over the kitchen part, drunks hanging out and knocking on the door,got my car scratched,cable hardly worked,office hardly open 11am to 1pm and then 2pm to 4pm. stayed 2 nights and couldn't even get my money back for the rest of the week we where not staying.most horrible experience ever. Lesson learned. Don't go cheap!

  • Stayed August 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 19, 2013

First off...the rooms are very small. It's literally only enough room for a bed. It smelled moldy and the carpet is very dirty. Everything about this hotel grossed me out. The staff wasn't rude but they weren't friendly either. If you don't have a lot of money then this is perfect but I would spend the extra money just to be in a place that SEEMED cleaner.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InTown Suites Atlanta Northeast

Address: 1990 Willow Trail Parkway, Norcross, GA 30093
Location: United States > Georgia > Norcross
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #22 of 25 Hotels in Norcross
Number of rooms: 149
Official Description (provided by the hotel):
InTown Suites is leader in Extended-Stay living. Our properties are built for the guest staying a week or longer. Our furnished studio/efficiencies offer incredibly low weekly rates with no lease or credit check. To keep rates as low as possible, we are a limited service facility and are not for every traveler. However, if you need to stay a week or longer - and are on a budget - we provide amazing value. ... more   less 
Also Known As:
Intown Suites Atlanta Northeast Hotel Norcross

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