We were staying 2 nights for a family visit. Reserved 2 rooms, requested they be close together. First were given 2 rooms on separate floors. Told front desk staff needed on same floor, same section of hotel. Given keys to 2 rooms, my boys opened the door to their room to find it already occupied. Went back to front desk, given 2 more keys - to rooms with trash on the floor and stripped beds. Called front desk, finally given keys to 2 clean rooms close together on same floor. No offers to make up for bad experience, minimal apologies. My room did not get serviced the next day, despite our being gone from 10 am to 9 pm. Could not print out reservation confirmation for next hotel on lobby computer, as printer did not work. I have stayed at Hampton Inns in Alabama, Georgia, Arkansas, Mississippi and Tennessee, and this was the first time I ever had an experience like this. I always have chosen to stay with this chain because they consistently offer great rooms and great service. I'm not sure where I'll stay next time.
- Also Known As:
- Hampton Inn Newnan Hotel
- Hampton Inn Newnan Hotel Newnan
- Hampton Inn Newnan
- Newnan Hampton Inn
- Official Description (provided by the hotel):
- The Hampton Inn Atlanta/Newnan hotel is located in Newnan, GA just outside of Atlanta, GA. Enjoy our free ho breakfast and Wi-Fi in our spacious hotel rooms. Explore all that Savannah has to offer while staying just outside of town. ... more less
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