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“Friendly Staff and very accomidating” 5 of 5 stars
Review of Holiday Inn Express Marietta-Atlanta Northwest

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Holiday Inn Express Marietta-Atlanta Northwest
2.5 of 5 Hotel   |   1250 Franklin Road, Marietta, GA 30067   |  
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Ranked #2 of 34 Hotels in Marietta
NYC
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Friendly Staff and very accomidating”
5 of 5 stars Reviewed April 30, 2013

Very pleasant stay recently at the HIEX, Excellent rooms and great staff. Fulfilled all my needs and wants, Staff at this hotel really goes up and beyond there call of duties. Will Definitely recommend them to friend, family & coworkers who go in the area. THANK YOU ALL FOR A AMAZING STAY!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review, May 7, 2013
MrAlwaysOnTheGo, thank you so much for your wonderful review. We strive for excellence and I’m proud to know we didn’t fall short of your expectations! Thank you for choosing to stay with us and we can’t wait to see you again soon!
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143 reviews from our community

Traveler rating
    76
    28
    19
    12
    8
See reviews for
28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Marietta, Georgia
2 reviews
5 of 5 stars Reviewed April 29, 2013

My stay at the HIEx was overall a very good experience, all of the staff that I had encountered were all courteous and very professional. The rooms were always stocked and cleaned on a daily basis. The overall look of the establishment was always very presentable and clean. I would definitely recommend this hotel to someone else. And I personally would like to recognize a member of the staff and that would be Elizabeth. She was always so courteous and nice, very knowledgeable in the area, where to go, what to do, places to eat, etc..etc. She is very professional in what she does and I dare anyone to say different. You wont find better service in the area. Well Done! BRAVO!!!

Room Tip: Any room is good!!
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review, April 30, 2013
WOW! Thank you so much, 910Guy, for your kind words about our staff! I can’t wait to relay the message to Elizabeth, as she will be delighted to hear she was able to go above and beyond. We look forward to seeing you again!
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Auburn, Alabama
2 reviews
3 of 5 stars Reviewed April 22, 2013

The bed was nice and the flat screen. That was about it. I came here for the room with Jacuzzi and spent $141. One of the nozzles were broken and it was a jacuzzi from the 70's. On top of that the refrigerator didn't work. I do not feel I got my money's worth.

Room Tip: Don't choose the jacuzzi room unless you want a crappy "jacuzzi"
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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review, April 23, 2013
Dear Sarai S,

Please allow us to first thank you for choosing the Holiday Inn Express in Marietta; we know you have several options when selecting a hotel and therefore appreciate you being our guest. We are thrilled to know your enjoyed the television as well as the bed! Also, Please accept our apologies for the issues and inconveniences you experienced during your stay, this review now allows us to check on the Jacuzzi rooms and see which one may have any damages. In future travels, if you could inform the front desk during your stay, we would love the opportunity to fix issues as they arise. We hope that while in the Marietta area, you will stop by and give us a second chance to meet and exceed your expectations.
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Parrott
1 review
5 of 5 stars Reviewed April 13, 2013

We’ve stayed here twice now and both times have been impressed. It’s very conveniently located near I-75 with a restaurant right across the street. The same people worked the Front Desk and were just as friendly the second time as they were the first. The room was clean, modern and comfortable with all the regular amenities. Breakfast was included and very satisfying. The worst I can say is I wish the bathrooms had exhaust fans because when you take even a short hot shower, the steam really builds up. That won’t stop us from staying here again though.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review, April 18, 2013
We love to hear that our return guests are getting great service time after time. Our staff here love what they do and strive to be the best. We can’t wait to see you again on your next trip!
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Clanton, Alabama, United States
1 review
5 of 5 stars Reviewed April 11, 2013

I have stayed here for over a month as well as having other co workers stay, Staff is always amazing!! ! I always have wonderful courteous people helping me. They are always smiling and sweet. I will never stay at another hotel when close to Marietta

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review, April 12, 2013
WOW! Thank you so much for your kind words about our staff here! They are delighted to assist guests and exceed all expectations. We look forward to seeing you again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 10, 2013

Heading north from FL this was the perfect place to stop just off the interstate, put us past the morning commuter traffic for the next day. When we first walked into the lobby I thought the facility was brand new, not 3 years old. Front desk people courteous and helpful. Breakfast was the usual HIE fare, with the exception of not offering grits. The bed was comfortable, room was clean. Would stay again & recommend to others.

Room Tip: If traveling here during spring break, be sure to check in early or make reservations ahead of time.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review, April 12, 2013
Thank you for your kind comments regarding your last stay at our hotel - I will pass them along to my team! We are very proud of our property and try to exceed every guest’s expectation! We look forward to seeing you again in your future travels!
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Fort Pierce, Florida
1 review
5 of 5 stars Reviewed April 8, 2013

I stay here on a regular basis for business travel and have always been very pleased! The front desk staff is awesome and have always gone out of their way to accommodate any special requests. The location is very convenient to I-75 and anything in the Northwest Atlanta area. Breakfast is not fancy, but they have a good selection and what they have is always tasty. The hotel is always clean and quiet.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnATL, General Manager at Holiday Inn Express Marietta-Atlanta Northwest, responded to this review, April 12, 2013
We can’t thank you enough for your kind words and your loyalty to our property! I will pass your encouraging words on to the staff here, as they will be delighted to hear such positive feedback! We look forward to serving as your host again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Marietta-Atlanta Northwest

Address: 1250 Franklin Road, Marietta, GA 30067
Phone Number:
Location: United States > Georgia > Marietta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Marietta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Marietta-Atlanta Northwest 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Holiday Inn Express Marietta-Atlanta Northwest Hotel Marietta

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