My husband and I booked a king bed room to stay after watching the Atlanta Ballet perform Dracula. We checked in just after midnight and the desk clerk was alert and friendly. When we got to our room, it was trashed. Literally garbage all over the place and the bed was unmade. The hotel was very booked; Clearly the cleaning staff had not gotten to this room yet. We immediately went downstairs to inform the night clerk. Jon was still friendly and immediately apologized on behalf of the hotel. We were upgraded to a Regency Suite which was suitably clean, quiet and very comfortable.