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“Post-Modern Colors/Designs in this Comfortable Hotel” 4 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   4699 Bill Gardner Pkwy, Locust Grove, GA 30248   |  
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Choice Privileges Points
Ranked #1 of 9 Hotels in Locust Grove
Certificate of Excellence 2014
Tangerine, Florida
Top Contributor
93 reviews 93 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
213 helpful votes 213 helpful votes
“Post-Modern Colors/Designs in this Comfortable Hotel”
4 of 5 stars Reviewed December 24, 2012

Dustin was on duty when we checked in. He was helping an older couple ahead of me and he was very patient with their many questions. He gave us a room on the top floor at the end of the hall and said that he would try to not put other guests in that area if at all possible. Good Sleep at a hotel is important to us! Dustin offered, and got us juice and water bottles from the breakfast area. He also showed us where the cookies were and said if there were none left to let him know and he would bake more.

Our room was a good sized king room with a pull out couch, frig/micro. The bathroom was of average size. The bed was comfortable.

The interior design of the hotel (lobby and room) was more like one would expect in a Las Vegas hotel---a lot of red! Red walls, red couch, red carpets, red lamps. The carpet in the hallways was very very "busy" and I couldn't really look at it as the pattern and print went every-which-way. The furniture in the lobby and breakfast area was also very "odd" in design and color. I'm not saying it was bad but it wasn't really my style of a calm, homey hotel.

The breakfast tables were round and very small and mostly taken up by a too-large flower arrangement. The breakfast had the cold and hot foods we've come to expect in hotels: waffles, eggs, biscuits, gravy, etc. Everything was clean and well-maintained.

Be careful of the parking! There are many spots but they are all very very narrow, especially when so many vehicles today are bigger.

Room Tip: Ask for a room at the end of the hall away from the expressway. The room we had was near the express...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly S, Manager at Comfort Suites, responded to this review, February 14, 2013
Thank you so much for sharing your experience! We do work hard to keep our hotel and decor as updated as possible and new renovations are always on their way. We will keep in mind all that you have said and rethink a few items that you have listed. I'm thankful for you staying with us and please join us again on your future travels!
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100 reviews from our community

Traveler rating
    64
    26
    7
    2
    1
See reviews for
35
26
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed December 6, 2012

I stayed at the Comfort Suites this pass weekend and I only have great things to say about this hotel from my room all the way down to the lovely ladies that cleaned my room. The comfort suite was very clean the service was great i love the breakfast i am a retired veteran of the US Army and if i had my white glove inspection my room would have passed with flying colors. Great hotel i will be staying again in a few weeks for the holidays Great job Comfort Suite Staff!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly S, Front Office Manager at Comfort Suites, responded to this review, December 10, 2012
Thanks so much! We appriciate you taking the time to place a review. It definatly means alot to our team when we get a Great review. The whole staff works very hard to make sure our guest are comfortable and happy. I will share this review with the staff to let them know they are doing a good job. Thanks and see you soon!
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 3, 2012 via mobile

Based on good reviews and a clean Bedbugregistry.com check, my family and I stopped here on our way home from vacation. The hotel lobby was very inviting and clean, but the hall and rooms were a different story. We found hairs, dirt, trash, and other unsettling debris on the floor, especially behind the beds. The same was found under the mattress on the linens. It was apparent that the rooms had not been cleaned well in quite a long time.

We informed the manager of the problem, and she offered us different rooms and a discount. We opted to go ahead and leave and our charges were immediately reversed without question. The staff, including the manager, was very friendly and understanding. Overall, this would be a decent place to stay if it had a top to bottom cleaning.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly S, Manager at Comfort Suites, responded to this review, December 4, 2012
Thank you for taking the time to review our hotel, we appreciate you and your review. Im truly sorry that you had that experience as you entered your room, I have addressed this issue with my Housekeeping Staff to ensure that this type of situation will not occur again. Thank you for giving us the chance to accomodate you and your family. I hope this situation will not deter you from staying with our property in the future. If I could be of any futhur assistance, please don't hesitate to call. Hope you have GREAT Travels and Happy Holidays!
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Top Contributor
61 reviews 61 reviews
10 hotel reviews
Reviews in 37 cities Reviews in 37 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 28, 2012 via mobile

We halted here in between our 14hrs drive to Florida.. My husband n I were very tired and checked in late at night for a good night sleep b4 continuing to our destination..

The check-in was quick, rooms were clean, beds were good.. We stayed for the night n checked out in the morning after breakfast..

The only concern was breakfast area was too small and hence looked crowded.. We did not like d food much.. So jus had juice n left..

However, the overall experience was good n breakfst area o food was nt really a problem.. A good place to take a break after a long journey.. Liked the location.. we can easily avoid morning traffic as it is nt exactly in the busy area..

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly S, Manager at Comfort Suites, responded to this review, November 29, 2012
Thank you so much for choosing to stay with us and taking time to review our hotel. Im glad you were comfortable and able to get some rest. We appreciate all our guest and we look forward to seeing happy faces returning. So hopefully we will see you again in the future! Have safe travels and Happy Holidays!
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Kingsland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2012

Fantastic Pool with pool towels and the water was clean and warm,O MG there are people that really care for all those that pass thru their doors.Let me tell you the room was exhilarating and refreshing in all areas.Yes and I found a luggage cart that worked and rolled with a easy push and no loud noise---Thank you---- Breakfast had several flavors of yogurt and waffles ready in a matter of two minutes and spacious seating, warm and not on top of everyone. Impressive collection of team work and a great staff,well done Kelly and Staff.To experience what is arguably the best Comfort Suites in the Company-----So go ahead do not take my word for it, book a room and you will see. Great job to all the staff and the GM Kelly.Ray and Lynn, see you next month.

Room Tip: King suites are excellent Main floor easy to get to everything
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly S, Manager at Comfort Suites, responded to this review, October 13, 2012
Thank you SO much for your comment! Our whole staff works really hard to make sure that every guest who stays, wants to return! We appriciate our guest very much! Hope to see again soon!
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Ga
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 24, 2012 via mobile

The swimming area is too small. But ok for our one night stay. The rooms were clean. MY family enjoyed the breakfast but the one waffle maker was not good had to wait for 10 min because some guest were making waffles for their entire family.

  • Stayed May 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly S, Manager at Comfort Suites, responded to this review, September 25, 2012
Thanks so much for taking the time to review our hotel. Im glad you had a good experience. Sorry about the waffle iron. Let me know when your coming again and Ill make sure you dont have to wait. I hope to see you again in your future travels. Have a Great Week!
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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 9, 2012

I stayed here August 31-Sept 2nd 0f 2012. The manager Kelly, is so helpful with and up beat personality. Hotel is modern and clean. There are stores within walking and driving distance of the hotel. Stayed because we were in a wedding that was 5 min away and wanted to be as close to the facility as possible.
They offer continental breakfast and its tasty as well.
I would deffinately stay here again if need be.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly S, Manager at Comfort Suites, responded to this review, September 13, 2012
Thanks so much for taking the time to give us a GREAT review! Im so glad that you were pleased with your stay and had a great experience! I hope we will get the chance to see you again in the future! Take Care and Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 4699 Bill Gardner Pkwy, Locust Grove, GA 30248
Phone Number:
Location: United States > Georgia > Locust Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Locust Grove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Our Comfort Suites Hotel is conveniently located near many restaurants and one of the best outlet shopping malls in Georgia, the Tanger Outlet Center. Our hotel is surrounded by Hospitals, an Animal Hospital, Colleges, Universities, State Parks and so much much more. We offer FREE HOT Breakfast which includes - Fresh hot Waffles, Gravy and Biscuits, Danish pastries, Muffins, a variety of cereals, sausage patties, scrambled eggs, boiled eggs, hot tea, fresh fruits, fresh fruit juices and much more. We also have a meeting and banquet room available as well. This is a 100 percent smoke free hotel, all rooms are non-smoking. ... more   less 
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