The only thing good about this motel is it was close to Six Flags and Turner Field, other then that...complete garbage!!! The hotel staff are no help at all when you have a complaint!! We spent 3 days there because we had 5 people there and it was impossible to find another hotel in the area that could get us all into the same room during the same time frame. Let me start off with the first day when we arrived, we only had 2 towels in the room and when my brother in law pulled out the couch bed the mattress had springs poking through...they tried to switch out with another room which that mattress was just as bad...tried the pool and hot tub, yea right, so much chlorine that it burned our eyes and the hot tub was as cold as the pool...as the day ends, we try to get on the computer at the end of the day, yet no wi-fi in the room like we were told there would be....when I asked the guy at the desk, he said he would come up and fix it...yea right, he never showed up! As day two begins, we take a shower and the tub won't drain, for 5 people, it turns into a deep bath tub full of water....disgusting!! Still, holes in the mattress with springs sticking out and no wi-fi...we call down and ask for 2 more blankets...2 hours later, my brother in law goes down to the lobby and gets them himself...are you kidding me??? Day three was the same as day two, except we had no house keeping...no clean towels, no trash emptied....when I complained to the manager at the front desk, he tells me he is sorry, but there isn't anything they can do for us, we paid through a 3rd party...excuse me, I called the marriott reservation line and she booked it for me...every excuse in the world these people had....worse hotel we have ever stayed at and you can guarantee we will never stay there again. If you want descent, avoid this place at all cost!
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- Also Known As:
- Springhill Suites Atlanta / 6 Flags
- Springhill Suites Atlanta / Six Flags Hotel Lithia Springs
- Springhill Suites Lithia Springs