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“An interesting experience” 3 of 5 stars
Review of Gisakura Guest House

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Gisakura Guest House
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Gisakura Tea Estate | Nyungwe Forest, Gisakura, Rwanda   |  
Hotel amenities
Ranked #2 of 2 Gisakura B&B and Inns
Leek, United Kingdom
Top Contributor
54 reviews 54 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
“An interesting experience”
3 of 5 stars Reviewed September 2, 2013

Options for staying in or close Nyungwe Forest are limited so we opted for this fairly basic option rather than the very expensive nearby alternative. The position was good as we could start our trek in the forest very close by and it was convenient to have the park office on the same site. The gardens are beautiful and we were entertained by the Vervet monkeys each morning. Unfortunately there was no power for the whole of our stay and no alternative was offered - though we did get a bucket of hot water from the kitchen so we could have a bucket shower. Not having an en-suite especially when there is no power is a bit inconvenient. Breakfast was OK and the evening buffet very tasty - but steer clear of the packed lunches- inedible and not cheap.
Sam was very helpful - even lending us a dongle to access the internet as our provider did not have a good signal there.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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38 reviews from our community

Traveler rating
    5
    16
    10
    2
    5
See reviews for
2
15
4
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • French first
  • German first
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English first
Rock Hall
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 24, 2013

We stayed here because the alternative was quite expensive. It was about as low in comfort as this 66 yr. old wants to go with one bare light bulb being the light source in the room and the bathrooms a short walk. We had dinner and breakfast which were OK. The staff was friendly. They had said in an email that they would give us a room right next to a bathroom and then give us it's exclusive use, but they weren't able to do that when we arrived. It was just for one night so it was fine. It's advantage is that it's right at the Park Headquarters.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kampala, Uganda
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 28, 2013

It is quite expensive place but very quiet and beautiful. It is in the middle of National park.
Double bed room, with 2 chairs, table and 2 shelves. Shower and toilet for sharing.
We paid 55$ per room. Breakfast included. One meal 10$.

This place is right behind Gisakura tea plantations (reception center) from where a lot of tracks starting.

It is better to have own car. But we were traveling by public transport, it is cheap. But not that convenient and you NEED to book place in advance on a way back.

Local number for guest house: (250) 0788675051

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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England
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 4, 2013 via mobile

We had a lovely stay at this guest house. The rooms were basic but comfortable, we shared two at bathrooms between three rooms something I don't usually like but it wasn't a problem. Sam on the reception desk was really helpful. Lunch was good and the e ending meal was fine although no choice.

Stayed February 2013, traveled with friends
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Calgary, Canada
Top Contributor
118 reviews 118 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 4, 2013

We stayed at Gisakura guest house for two nights during our visit to Nyungwe National park last weekend. The lodge is well located, right next to the booking office and if you plan on doing the waterfall trail (beautiful highly recommended) you can start the trek directly from the lodge.

We had a triple room, it was clean, ample space, the beds were comfortable and had big mosquito nets with no holes. The bathrooms are shared, but they were always well stocked with toilet paper and soap, kept spotlessly clean and the showers was amazing. Note: you have to make sure they have the hot water heater plugged IN, otherwise you will have a terrible shower like I did the first day (its located on the wall between the two bathrooms).

As for the meals, the manager had some trouble understanding my gluten and lactose allergy, but he really tried his best to make sure I had something to eat. For lunch and dinner they put out delicious buffets, ample servings of rice, potatoes, vegetables and always some form of protein. Their beer was well priced, and their "jinja" tea was my favourite! As other reviewers had commented, the only let down was the breakfast. Two thin pieces of white bread, an omelette and a slice of pineapple is not enough if you are going trekking all day. I was able to get him to cook me porridge (made with water, not milk) and some boiled eggs and fruit, which costs a bit extra but totally worth it to keep me full. Overall the guest house is very nice, the staff were extremely friendly, they had a bonfire on for us at night, and we felt it was good value for our money paid.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kampala
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 4, 2012

I stayed at Gisakura guest house for one night.I sent in an email requesting for accommodation and received a reply after 3-days from samuel.Though i travelled alone,i stayed in a twin room with 2-beds overlooking the tall Eucalyptus trees.

The room was clean,with all bed covers and blankets tidy.the great advantage with the guest was that it is just 1-meter by the road where the buses pass and stop for any budget traveller using public transport from or to Kigali city.

The food was fantastic with all courses, and had a great coffee as it was too cold after the evening rain.The disadvantage for the night was having no power to charge my phone and Netbook Computer.

The lodge seemed to have no power or standby generator,so my advise to any one planning to travel there,is to be prepared for a darkness without power.a kerosene lamp was provided to me and i was promised that the electricity would get back shortly.

I had to leave my lights on just in case power returned which actually worked and got a chance to charge my phone and computer.

The breakfast was not good as i took a spanish omelet and toasted bread which were not so good as the bread was so solid for the money i paid.

All in all,the place was good and quiete for any traveller and would recommend any one to stay there but would ask the lodge to improve the breakfast.

Room Tip: Rooms overlooking the trees down in the valley are good as there is less noise from the moving cars...
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Top Contributor
56 reviews 56 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 13, 2012

We have stayed in many budget accomodations in Rwanda and the Gisakura Guest House was the most disappointing.

Although there was hot water and the rooms are simple but sufficient, the whole experience here feels like a rip-off. The reason is that they charge extra fees for everything. The breakfast consists of an omelet with bread only, which is just not enough for us (and probably most other travelers who are preparing for a day in Nyungwe Forest). For additional eggs with toast you have to pay. Also, you have to pay bills for every night and every meal directly and separately.

The people that work at the guest ouse aere friendly and willing to help, but it seems they are just following instructions from the owner. Also I have to say that the guides working at the ajacent Rwanda Tourism Board are very kind and knowledgeable. They did everything to make our Waterfall Trail experience perfect.

Unfortunately there are not many better alternatives for those who want to stay in the near area. We actually found three in Gisakura:
1. Mama Kuku. Sleeping with a local family in the village, hosting up to 3 people. Ask any local how to get there RWF 10,000 for double room.
2. Vedaste. Small and simple guest house in Gisakuru town near the road. RWF 15,000.
3. Top View Hotel. Just opened luxury hotel/lodges on top of the hill with a stunning view from the restaurant, and a client base that is still small. Prices for rooms might be a little higher, but even if you don't stay, try eating here. A 3-course dinner of $15 is a welcome change after days of not so refined Rwandese food.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Gisakura Guest House

Address: Gisakura Tea Estate | Nyungwe Forest, Gisakura, Rwanda
Location: Rwanda > Western Province > Gisakura
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Gisakura
Number of rooms: 5
Also Known As:
Gisakura Guest House Hotel Rwanda

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