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“wouldn't stay here again if my life depended on it.” 3 of 5 stars
Review of Lafayette Garden Inn & Conference Center

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Lafayette Garden Inn & Conference Center
2.5 of 5 Hotel   |   1513 Lafayette Parkway, LaGrange, GA 30241 (Formerly Best Western)   |  
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Hotel amenities
Special Offer
Stay 3 nights, 20% Off
Ranked #4 of 11 Hotels in LaGrange
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
29 helpful votes 29 helpful votes
“wouldn't stay here again if my life depended on it.”
3 of 5 stars Reviewed December 19, 2012

It looks nice from the road but when you get in the parking it's kinda dated, staff not friendly, the pool area was too crowded to let my 3 y/o swim and it was LOUD. They couldn't even get the AC working in my first two rooms.

  • Stayed June 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, December 20, 2012
Hello and thank you for taking the time to comment on your stay. Your feedback is important to us and we use our guest comments to improve our service and the quality of our property. Please feel free me if I can be of assitance or if you would like to discuss your stay further. Thanks again and safe travels. Tanya Lucas, FOM
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153 reviews from our community

Traveler rating
    78
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    19
    12
    3
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54
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Chattanooga, Tennessee
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 30, 2012

We were touring some sites in the area and found this hotel through the Best Western site. It has a very nice courtyard and pool area. Our room was at the far end of the courtyard from the lobby. This turned out to be a good idea since they had 2 weddings there on the Saturday night when we were there. The music and sounds were audible but not too loud in our room. If you want a quiet stay you should avoid nights when they have weddings.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandeville, Louisiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 25, 2012

Booked this property online through Best Western. I had no idea it was a "motel". Website listed pet friendly, but didn't list any fee assoiciated, only weight restrictions and number of pets allowed per room. After arriving, seeing the motel, and finding out about the pet fee, the value of the property was high compared with the same rated motel by tripadvisor down the road. There is a free breakfast from IHOP next door, which normally would be a fantastic incentive and additional value. The restaurant gives you two eggs, two pieces of breakfast meat, toast or pancakes and small OJ or coffee. Again, great incentive, but the pet fee canceled this out. Must say that the hopsitality of the front desk was the reason I didn't go elsewhere after checkin. There was an issue with with my method of payment and they solved the problem quickly and proffesionally. The room was very clean, comfortable bed. If it wasn't for the undisclosed pet fee and the motel atmosphere, it would be a no brainer to stay here again. I just wish these things were disclosed so I clould have more decision making information when comparision shopping.

Room Tip: Ask for an "inside" room if you don't want to park infront of your room.
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, November 27, 2012
Hello and thank you for your honest comments. We appreciate you taking the time to give your opinion. We will be using this valuable information to improve so that future guest can experience superior customer service and a quality room. We hope you give us another opportunity to serve you. Thank you again. Tanya Fannin, FOM
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Huntsville, Alabama
Top Contributor
258 reviews 258 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed November 2, 2012

This was a return visit for my wife and myself, as we had stayed here this spring. We upgraded to a room with two queen-sized beds this time. On our previous visit we just got a room with two double beds. That room was a little too small for all our luggage and stuff. This room (107) was much bigger. I think it even had two suitcase stands.

Our laptop could see the hotel's WiFi signal, and connect to it sometimes, but their WiFi never got us through to the internet. It just kept showing, "DNS lookup failure." However, the computers in their business center worked well on the internet. Even their fast laser printer didn't run out of paper or ink while I was there. (If using your laptop online is extremely important to you, you might try connecting to WiFi in the lobby before you check in. You can also try the Ethernet in their business center. If these don't work, you could consider moving to a different motel or hotel, or at least discuss the problem with the registration desk. Perhaps they could solve it with you, or offer you compensation for this deficiency.)

I did have one problem with the room itself. The electric outlet on the bedroom wall was so worn that the plug for my CPAP medical device fell out. However, I did manage to squeeze the pins or blades of my plug together enough that it would stay in the wall socket and work.

The phone on the desk in our room did not have a dial tone. However, a second phone on the nightstand between the beds did.

Overall, our stay here was very good. This time we brought a friend on the trip. She was very pleased with her room.

We'll probably stay here again if we return to LaGrange.

Room Tip: Ask for an Ethernet connection.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, November 27, 2012
Hello and thank you for returning to visit us in LaGrange Georgia. We are glad you enjoyed the bigger room. Your honest comments help us to improve and we will be taking to heart the suggestions you've made. We look forward to your next visit.Warm regards, Tanya Fannin, FOM
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Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2012

Had a great time while there. Enjoyed our stay, great accommodations especially being next to Ihop and offering free breakfast. We also enjoyed the quietness of the courtyard. The staff was great and let us use part of the lobby to complete our programs for the wedding the next day. Overall, a great experience.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, November 27, 2012
Thank you for taking the time to let us know how your stay was. We are happy you enjoyed the courtyard and the IHOP breakfast. We are looking forward to seeing you again. Regards, Tanya Fannin, FOM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Douglas, Georgia, United States
1 review
4 of 5 stars Reviewed October 1, 2012

I always enjoy staying at the Best Western in LaGrange, GA. I did have one issue with housekeeping trying to get in my room at 8am instead of waiting on me to check out. Besides that, everything was great.

Room Tip: Poolside rooms are comfortable.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, October 12, 2012
Hello Tammy. Thank you for taking the time to tell us about your stay. We always enjoy having you and we are looking forward to seeing you again. Take care .
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Florida
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 24, 2012

We enjoyed our stay at the hotel. The room was fine. The pool was real nice. The best part of the stay is that the breakfast is at the IHOP restaurant next door. It was a little noisy at night but we were able to sleep alright.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, October 12, 2012
Hello and thanks for taking the time to tell us about your stay. We are glad you enjoyed your stay and happy to hear your breakfast at IHOP was good too. We look forward to seeing you again soon. Happy travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lafayette Garden Inn & Conference Center

Address: 1513 Lafayette Parkway, LaGrange, GA 30241 (Formerly Best Western)
Phone Number:
Location: United States > Georgia > LaGrange
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in LaGrange
#4 Family Hotel in LaGrange
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Lafayette Garden Inn & Conference Center 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
See some of Lagrange Georgia's most treasured attractions including Explorations in Antiquity, beautiful Callaway Gardens, Historic Warm Springs and Roosevelt State Park, Hills and Dales Estates, and lovely downtown Lagrange. As LaGrange's only FULL service hotel, the Lafayette Garden Inn & Conference Center is designed with both business and leisure travelers in mind. We offer FREE Wi-Fi throughout the hotel, Serta-Perfect Sleeper mattress for a great night's sleep and a convenient location directly off Interstate 85. The beautiful Legends sports tavern has 4 large screen TVs, 7,000 sq. ft. of ballroom/meeting space, executive catering services, pool, fitness center, and guest laundry. ... more   less 
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Also Known As:
Best Western Lagrange
Lagrange Best Western

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