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“Just What I Needed” 5 of 5 stars
Review of Comfort Suites Kings Bay Naval Base Area

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Comfort Suites Kings Bay Naval Base Area
3.0 of 5 Hotel   |   1322 Hospitality Ave, Kingsland, GA 31548   |  
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Ranked #9 of 20 Hotels in Kingsland
Savannah, Georgia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Just What I Needed”
5 of 5 stars Reviewed April 29, 2013

If you are traveling on I-95 near Coastal Georgia, this hotel is a great place to stop. It is right off the Interstate and surrounded by quite a few hotels, restaurants, and shopping centers. There is a Kmart and Walmart, as well as a few grocery stores all within a few mile radius. The customer service was excellent, especially the desk clerk Roy who tried to make everyone feel important and comfortable. The rooms were very clean, quiet, and cozy. My only issues were that the water pressure in my shower wasn't strong and it is sort of a small maze to get to the hotel because it sits behind a few other hotels. Outside of that, my stay was perfect and this will definitely be my choice of hotels on my next trip to this area.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSKINGSLAND-GM, General Manager at Comfort Suites Kings Bay Naval Base Area, responded to this review, June 12, 2013
Our entire team would like to thank you for taking the time to share your experiences. Thank you for chosing our hotel to accomodate you out of the many choices in the area. At Comfort Suites Kingsland we pride ourselves in making sure that every guest experience is both enjoyable and memorable. We would like to take this time to appologize for the minor issue regarding the water pressure.Thank you for your business .
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151 reviews from our community

Traveler rating
    85
    45
    10
    9
    2
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48
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26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Gainesville, GA
Top Contributor
91 reviews 91 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 26, 2013

The property owner/manager and staff were very easy to work with when planning for a stay with a group of students (64 of them) plus adults. The staff was ready for our group upon arrival with all of the room keys arranged per our request on the set up for room supervision. The property is easily accessed from I-95 and it is convenient to Cumberland Island/St. Mary's area, is about a 45 min. ride to the Waycross area (with Okefenokee Swamp), has several restaurants nearby.... Chic-Fil-A and Dunkin Donuts are walking distance, and there is a Longhorn's Steakhouse as well as an Applebee's within 1/4 of a mile.... and met our needs. The rooms were clean and large enough to give our group the space needed. The property is well maintained.
Only a couple of minor drawbacks-- The breakfast space is a bit small, so in terms of having a group, it is advisable to spread out the group's dining time to avoid long lines. Also, the indoor pool, while it was nice, is a bit small so a group cannot really enjoy it. There is only one elevator, but since the property only has 3 floors, many of the students used the stairs instead.
Overall, this was a good stay and I will definitely consider using this property again for future trips.

Room Tip: Ask for a room on the bottom floor but away from the indoor pool area.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSKINGSLAND-GM, General Manager at Comfort Suites Kings Bay Naval Base Area, responded to this review, June 12, 2013
On behalf of our entire team, thank you for staying with us. We appreciate you sharing your experiences and look forward to having your group stay with us again in the future. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponca City, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 21, 2013

This motel has a great staff. Jessica is the one that really stood out. Our first night here, there were two loaned of middle school students. They ran up and down the stairs slamming the door each time. There were plenty of complaints and the front desk wrote them all down the sponsors of the kids talked to them and we really didn't have any more problems. Jessica made our 3 day stay like we were at home. Thanks jessica

Room Tip: Comfort suites all the way
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSKINGSLAND-GM, General Manager at Comfort Suites Kings Bay Naval Base Area, responded to this review, June 12, 2013
Thank you very much for sharing your experiences. I will personally commend each member of our staff for their customer service, in particular Jessica, which I am sure they will greatly appreciate. We understand that there are many lodging choices in our area, and thank you for selecting us. Hope to see you again in the near future
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Reading, Pennsylvania, United States
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 6, 2013

On our way to FL and wanted to stay at a place that was comfortable and yet not over-priced. Our usual hotel of choice is Hampton Inn, but the price for the Kingsland property was over $100. Found this property through the motel coupon booklets at the GA welcome center. Greeted by Tom, who made a reservation for us. Asked for a "quieter side" and this was accomodated. There were several families with younger children in the hotel, but we did not hear the "herd of elephants" referred to in other reviews. Breakfast was adequate for a hotel breakfast. The room was very comfortable and spacious. Plenty of outlets for necessary equipment. Fridge & microwave & coffee maker all worked. Shower included toiletries. Ice machines were empty in the morning (not the hotel's problem - just the "ice hogs" that fill up large coolers ... ). As we need some ice to keep insulin cold, we phoned front desk and the gal said she would go next door and get some. Before I could say, "Don't worry about it," she got the ice and did so with a smile. Computers were available in lobby. Cost was $60 with coupon ... will stay again. Some reviewers found it difficult to find and I will say that there is a concentration of hotels in Kingsland that I've never seen elsewhere. However, I will also say that Tom's directions and the directions on the coupon were right on ... it is simply behind the Chick-Fil-A. Great room for great value ... and I would recommend this property (just be sure to get the motel coupon!)

Room Tip: Ask for a room away from the pool and get the coupon from the GA Travel Center booklets.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSKINGSLAND-GM, General Manager at Comfort Suites Kings Bay Naval Base Area, responded to this review, June 12, 2013
Our entire team would like to thank you for taking the time to share your experiences. Thank you for chosing our hotel to accomodate you out of the many choices in the area. At Comfort Suites Kingsland we pride ourselves in making sure that every guest experience is both enjoyable and memorable. I will personally commend each member of my team for their great work and customer service, which I am sure they will greatly appreciate. Thank you for your business .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vero Beach, Florida
Top Contributor
73 reviews 73 reviews
58 hotel reviews
Reviews in 59 cities Reviews in 59 cities
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed April 5, 2013

This is a fairly good example of the Comfort Suites format; a large room with a partial divider, comfortable furnishings, spacious bath with granite surfaces, a cut above a standard motel room. We stayed one weekday night in April, when the motel was fairly busy. We found that slamming doors were intrusive and we could not quite make out what our neighbors were saying late at night.
In the morning, when lots of people probably were using it, the WIFI was slow, but adequate. Breakfast seemed weak for this chain: midway through breakfast hours, no yogurt, no bagels/cream cheese, a few withered oranges. Cereals, waffles, eggs & sausage and pastries available. Good coffee.
No vacuum had been through our room recently, as we saw tiny bits of foil wrapper, unidentifiable stuff and what appeared to be toenail clippings on the carpet in front of the couch, bits of tissue in corners of the bath. Otherwise it seemed OK, counters wiped down, bedding ok, etc.
We would stay here again, hoping for better maintenance next time.

Room Tip: Back side of the hotel faces woods, probably quieter. Stay away from the stairway doors which slam v...
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSKINGSLAND-GM, General Manager at Comfort Suites Kings Bay Naval Base Area, responded to this review, May 6, 2013
Firstly, we appologize for the inconviniences you had during your recent stay and thank you very much for taking the time to share you comments with us. At Comfort Suites Kingsland, our goal is to ensure that every guest experience is enjoyable as well as memorable. We certainly will use your comments to assist us in reaching our goal. Again, thank you for taking the time and we will be sure to address every single one of your concerns. We thank you for staying with us and hope that you will consider us again in the future, should your travels bring you to our area. If you have any additional questions please do not hesitate to contact us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 1, 2013

The gentleman who checked us in -- Tom, I think -- was very polite and helpful. The breakfast lady and a.m. desk clerk were pleasant as well. Room was fairly clean and it was a convenient stop en route to Florida. Beyond that, its ranking as #3 doesn't say much for Kingsland, GA.

They can't help that the tap water is horrid and they didn't build the walls or ceilings that make everyone around you sound like a herd of elephants. What they CAN do to improve is make it easier to find (our GPS was no help and their sign is ground level, which isn't helpful since it's behind so many other buildings) and improve the awful breakfast. Kingsland municipal water may be the worst I've ever had from a faucet and they obviously make the coffee with it and, I suspect, the powdered eggs too. Neither the wife nor the 2 daughters wanted a 2nd bite or sip of anything so we elected to eat elsewhere down the road. One of the cost factors we consider when choosing a hotel is the breakfast and this one falls woefully short. Not everything is their "fault," but other reviews mentioning the noise, difficulty of finding and bad breakfast are spot on, I'm sorry to say. Won't be back next year.

Room Tip: Skip breakfast. You've been warned.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSKINGSLAND-GM, General Manager at Comfort Suites Kings Bay Naval Base Area, responded to this review, May 6, 2013
The entire staff of Comfort Suites, Kingsland would like to appologize for the inconviniences you had during your recent stay and thank you very much for taking the time to share you comments with us. At Comfort Suites Kingsland, our goal is to ensure that every guest experience is enjoyable as well as memorable We certainly will use your comments to assist us in reaching our goal. We thank you for staying with us and hope that you will consider us again in the future, should your travels bring you to our area. If you have any additional questions please do not hesitate to contact us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston Salem, North Carolina
Top Contributor
242 reviews 242 reviews
48 hotel reviews
Reviews in 79 cities Reviews in 79 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed March 31, 2013

Kingsland, Ga has dozens of motels as choices but we chose this Comfort Suite motel based on our positive experience in the past with other Comfort Suites. This one did not disappoint. Location was great just a mile or so off I-95 and surrounded by a half dozen places to eat some within walking distance. The rooms were on the small side for a 'suite' (two beds or a king bed with a partial divider and then a sofa bed). Rooms had one TV and high speed Internet which was actually 'high speed' (I was very impressed)! Bathrooms were in good order and the entire facility (rooms, bathroom, lobby and grounds) were very clean. It has a pool but it is small and was not heated or even very warm. There is no hot tub. Breakfast was hot and full (make your own waffle, sausage, eggs (not egg patties but real scrambled eggs), and the normal host of breads, cereals, yougarts and juices. There was even very adequate places to sit as the motel was very busy and breafast very crowded. There is also a work out room but here (as most motel excerise rooms qualify) was very inadequate. One treadmill that didn't work that well and an eliptical that worked but the electronics were not working so no settings could be made. Overall for paying around $70 a night it was worth the stay.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSKINGSLAND-GM, General Manager at Comfort Suites Kings Bay Naval Base Area, responded to this review, May 6, 2013
Our entire team would like to thank you for taking the time to share your experiences. Thank you for chosing our hotel to accomodate you out of the many choices in the area. At Comfort Suites Kingsland we pride ourselves in making sure that every guest experience is both enjoyable and memorable. I will personally commend each member of my team for their great work and customer service, which I am sure they will greatly appreciate. Thank you for your business .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Kings Bay Naval Base Area

Address: 1322 Hospitality Ave, Kingsland, GA 31548
Phone Number:
Location: United States > Georgia > Georgia Coast > Kingsland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 20 Hotels in Kingsland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites Kings Bay Naval Base Area 3*
Number of rooms: 63
Official Description (provided by the hotel):
Brand new all-suites hotel. 100% smoke free. Room rate includes deluxe hot breakfast, free parking, in-room microwave and refrigerator, iron, ironing board, hairdryer, coffee, and safe. Free parking. 24-hour business center, fitness center, indoor pool, guest laundry. Meets all FEMA safety and ADA accessibility guidelines. Located conveniently off Interstate 95 at Georgia exit 3, just north of Jacksonville, Florida. Easy access to Kings Bay Naval Base, historic St. Mary's, Cumberland Island, and Jacksonville International Airport. ... more   less 
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