We also had to stay there after having our Delta flight cancelled. Seems this is where a lot of stranded passengers end up, so the hotel should expect people arriving late in the evening. There was a line of over 60 people and one poor desk clerk, who was pleasant and doing her best. At one point she asked the manager to come help her but all he did was stand there smiling instead of opening another line. We stood in line over an hour before getting our room, and behind us were well over 100 more. As more shuttles arrived, people took one look and went back to the airport. To some extent this is also Delta's fault. They should not send everybody to the same place.
After all the standing around, you'd think I would be so happy to see a clean room and a bed. Boy, was I disappointed. The room stunk of cigarettes even though it was nonsmoking. Actually, the whole place smelled like a Vegas casino. The bed had ill-fitting sheets and just a piece of felt for a mattress pad. The bathroom was gross. Hair on the floor, mold and grime on the tiles under the sink. Lighting extremely poor, probably for a good reason. The shower was clean.
When we left four hours later (thanks to all those long lines) we got on the shuttle and then waited around until the shuttle was absolutely packed with people (and everybody starting to panic about getting to the airport on time). Then they decided to bring around another shuttle so we had to wait while half the people on the bus got back off. Caused needless anxiety to people who were already exhausted and annoyed.
Would I stay there again? Don't think so. Next time, I'll just take my chances at the airport.
- Official Description (provided by the hotel):
- Welcome to the Clarion Hotel Atlanta Airport, the choice for accommodations on the south side of Atlanta. Experience a full service stay on a limited service budget! Our complimentary amenities include 24 hour airport shuttle service, hot/cold buffet breakfast, parking, Wi-Fi internet access, business center, and local calls. Join us for live jazz performances every weekend in the CloseUp2 Jazz Lounge. Enjoy amazing culinary delights in Cravings American Bistro- open for breakfast, lunch, dinner, and room service.Other features include a seasonal outdoor pool with large sundeck and separate kiddie pool, picnic area, as many as seven separate meeting/socializing spaces with a combined 4200 square feet. We are an ideal location for your wedding, family reunion or general get-together. Here on business? We've got you covered there too! Audio/video packages, flexible meeting, and catering options are available.Conveniently located just off of Interstate 75 Exit 235, we are minutes from Hartsfield-Jackson International Airport, and the Atlanta Motor Speedway. The Georgia Aquarium, the Atlanta Braves Turner Field, CNN Center and the World of Coca Cola are just some of the local attractions just a short drive away.Motorcoach tours welcome- we provide free parking in our ample bus-friendly lot. Government and military per diem rates honored.Call today for information on rates, packages, and specials! ... more less
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