Inside room temp was over 80 degrees! I complained a total of 3 times, but each time I only received an excuse. This hotel uses the outdated "chiller system" of heat & a/c. Every room is somewhat controlled by the front desk. You have NO independent control of the air temp in your room. The outside air was cool, so the "chiller system" was set to blow only "warm to hot" air. So if you like a cooler room, you are out of luck on a cooler evening. Every room gets the same choices. Our room was HOT all night long. Very frustrating!! On Saturday morning I complained again at the front desk, and the lady told me that I was the 3rd complaint that morning about hot rooms!! She said that unless the outside air temperature increased, the "chiller system" would not be lowered for the entire day. I was forced to spend my entire 3 days in a warm/hot room, with no control of any kind. This system needs to be updated.
The hotel is old, but clean. Updates need to be made all over the property.
Jekyll Island has so many hotels, and this one does not measure up. I purchased this room on Hotwire.com. They had high recommendations for this location. I disagree!
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- Also Known As:
- Quality Inn And Suites
- Quality Hotel Jekyll Island
- Quality Inn Jekyll Island
- Jekyll Island Quality Inn