My husband and I have worked in the hotel industry for over 20 years, so I thought we would never be surprised. We were wrong! We decided to stay at this hotel DESPITE the bad reviews, as there was not availability in any other property in the island. We stayed in a two bedroom suite.... oh my!!!! Even our kids, 7, 9, and 11 told us that that was far from being a suite, and they were right!
This hotel is TERRIBLE! The smell of old, must and mould was OVERPOWERING to say the least. The carpet and walls where filthy, the kitchen was greasy, the drawers were falling out and full of "wild-life", the bathroom was disgusting, the tub stained and the door got stuck every single time. The sheets were dirty and the covers had chewing gum stuck on them. The towels were old and with holes. We killed several bugs, coackroaches, spiders etc during our 2 night stay. The pull up couch could break your back. The ceiling and walls had plenty signs of humidity and we found torn pieces almost in every room. The facilities/yard was unkept and we didn't dare to approach the pool, as we were warned by other guests of the poor conditions. All of us left with worrying coughs, breathing and lung issues. Be aware!!!!
The complimentary beakfast was simple, as we would have expected, but none of us dared to dig into anything as it was so disgustingly dirty!
The staff was most helpful and cheerful. They deserve to work under better conditions or simply in another hotel. That is what we plan to do next time we go to Jekyll Island.
Quality Inn should be ashamed to have its name above the roof of this property. The Health Department should simply close it down until they meet minimum requirements. This property is a health hazard!!!!!!!!!!!!!
PLEASE STAY AWAY!
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- Also Known As:
- Quality Hotel Jekyll Island
- Quality Inn And Suites
- Quality Inn Jekyll Island
- Jekyll Island Quality Inn