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“BEACH TRIP” 5 of 5 stars
Review of Days Inn & Suites Oceanside Hotel

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Days Inn & Suites Oceanside Hotel
2.0 of 5 Hotel   |   60 S. Beachview Drive, Jekyll Island, GA 31527   |  
Hotel amenities
Ranked #3 of 8 Hotels in Jekyll Island
Newnan
1 review
“BEACH TRIP”
5 of 5 stars Reviewed November 5, 2013

We enjoyed our stay at the Jekyll Island Days Inn.The price was reasonable and the staff was very friendly.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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924 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Macon
1 review
4 of 5 stars Reviewed November 3, 2013

Unfortunately our reservation was not taken correctly. It was made about two months in advance if i recall correctly. It happened to be our annual family reunion. We had 15 total occupants staying in Jekyll's days inn. Two rooms were totally wrong and what made it worse was the manager was soo hateful and rude to us all. I called Biff or whoever the owner is and he told her(manager) exactly what to do, but she refused to cooperate making us call him back on my cell phone and put him on speaker phone for the whole lobby to hear. Needless to say it was an awful experience, I was personally insulted and humiliated as well. This manager knew that this reunion was our 3rd annual reunion in a row and that we always stay at this hotel. She was very unprofessional to say the least. We love Jekyll and will continue coming each year. But unless something is done to show us customer appreciation and a serious apology, we will find a better place to stay. Sorry, but this is actually writing it as nice as possible considering the horrific experience we suffered. Hopefully, I will here from someone who is customer friendly and that can represent in an appropriate manner.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIJkylMgmTeam, General Manager at Days Inn & Suites Oceanside Hotel, responded to this review, November 4, 2013
I will be glad to clarify your issues you had with our hotel.

Your reservations were made through Days Inn for exactly what you reserved. This was verified through Days Inn Customer Care. You and your party came in demanding that we had messed up your reservations. I tried to calmly tell you that we simply did not have the 2nd floor suite that you insisted you reserved. If anyone was rude it was you and other members of your party. My staff and I were trying to accommodate your needs but you remained in the lobby telling other guests checking in what a horrible place our hotel was and how incompetent me and my staff were, which was very much uncalled for.

It was more important to you to have me fired simply because you did not have a 2nd floor suite versus the 1st floor suite. My intent was to verify with Days Inn if in fact they made a mistake with your reservation but you would have none of that and wanted compensation immediately. Our Director of Operations was simply trying to do me a favor by giving into your demands to diffuse the situation and get you out of our lobby and away from our other guests!

By no mistake on our part and to appease you and your party, we gave you a greatly discounted rate for two of your four rooms.

Please be assured that no apology will be given as we were very professional and accommodating over and above what we should have been!

We do recommend that when you do make reservations in the future at "other locations" you verify your reservation with the confirmation which is emailed to you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cadwell
1 review
5 of 5 stars Reviewed October 30, 2013

Had a great time. Hotel was clean, breakfast was great, had a nice view of the water. I will be back.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Oceanside Hotel

Address: 60 S. Beachview Drive, Jekyll Island, GA 31527
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Jekyll Island
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Oceanside Hotel 2*
Number of rooms: 124
Official Description (provided by the hotel):
Great Beach location, Complimentary Deluxe Continental Breakfast included, Two brand new pools (one heated in winter), Hot Tub, Kiddy Pool, Bike Rentals on property. All rooms offer micro fridge, coffee maker, hair dryer, iron & ironing board. Oceanfront one bedroom suites offer full kitchen to include small refrigerator, microwave, two burner stove, pots & pans, dishes, separate living room area with queen sofa sleeper, two TVs, patio or private balcony depending on floor. Recent upgrades include: Suites now offer Queen Pillow Top mattress in the double bedded rooms, upgrading all televisions to 32" LCD flat screens, and opening in the spring of 2012 is 2Khan Tiki a full service tiki bar. ... more   less 
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Also Known As:
Days Inn And Suites Oceanside Hotel
Days Inn Hotel Oceanside
Days Inn Jekyll Island
Jekyll Island Days Inn

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