We had booked two oceanfront king rooms on the second floor for three nights. We ended up only staying one night, as our stay there was very inhospitable thanks to the presence of a huge group of friends who apparently thought they were on spring break, despite their varying ages. There were adults and teenagers and younger children, all of whom ran up and down outside the doors at all hours, and who constantly congregated on the breezeway/"balcony" area for loud partying and loud singing, complete with boombox. They even stole the chairs from outside of our two rooms, and we had to insist that they give them back so that we, too, could enjoy sitting on the balcony. One of the women then proceeded to talk loud ignorant trash about us for asking for our chairs back. The nerve of us expecting that we had the same rights as she did, i.e. to actually be able to enjoy the balcony of our hotel room.
The rooms themselves were bare bones and rather threadbare-- the ocean view was obscured by the dunes, but the biggest disappointment was that the balconies aren't actually private -- it's more of a common breezeway. Turns out I guess there are about six rooms at this property that actually do have private balconies.
After one miserable night because of the unrepentant loudness of our fellow guests, the next afternoon when the jerks had once again stole all the balcony chairs and their kids were running around like banshees and the boombox was blaring 80s rock and pop, we called the front desk (againn) and asked to be allowed to check out immediately and get our money back for the final two nights of our planned three night stay. The manager obliged, but never apologized for the inappropriateness of what was going on around us.
Upshot? We really like Jekyll, but absolutely won't go back to this place. Needless to say, it was very disappointing to be subjected to adults behaving badly and to cut our vacation short by two nights.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Older travelers
I selected this hotel as a top choice for:
Beach / Sun