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“First class facility” 5 of 5 stars
Review of Holiday Inn Resort Jekyll Island

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Holiday Inn Resort Jekyll Island
3.0 of 5 Hotel   |   701 N Beachview Drive, Jekyll Island, GA 31527   |  
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Ranked #3 of 8 Hotels in Jekyll Island
Jefferson, Georgia
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
“First class facility”
5 of 5 stars Reviewed 3 days ago NEW

All rooms in the two-story hotel are ocean front. The room was large and fresh and comfortable. We loved it. The Rusty Anchor poolside bar/ restaurant had unexpectedly good food. We ate breakfast there every day. The pool was big and had a separate baby pool and a separate hot tub. The beach was just a few feet over the dune bridge . . The little "shopping center was right next door. We loved the staff! They were friendly and professional! We will certainly stay here again!

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIR-GM, General Manager at Holiday Inn Resort Jekyll Island, responded to this review, 2 days ago
Dear jeffersonlady,

Your positive feedback is most appreciated and we thank you for highlighting your experience with our staff. We are fortunate to have them. We so look forward to your return visits.

Kind regards,

Jason Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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22 reviews from our community

Traveler rating
    16
    2
    2
    1
    1
See reviews for
9
5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stopped here on a whim for an overnight stay, we were one our way to Orlando. It was a lovely place! Bike trails, pool and a playground!! My kids were in heaven. The kids played on the playground while we relaxed at the pool bar/grill. We didn't try any of the food, we had already eaten but the menu did look good. The staff was pleasant and very courteous. I had some wonderful chats and everyone always inquired how our stay was and if we needed anything. As for the room, the hotel had only been opened for 4 weeks, it was in pristine condition. The room was very spacious and the bed was super comfortable. We were practically planning another visit before we had even checked out. We will definitely be back next year!
PS
I hope more of your hotels start adding playgrounds, such a great touch!!

Stayed April 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIR-GM, General Manager at Holiday Inn Resort Jekyll Island, responded to this review, 2 days ago
Dear 4ofH,

We were so pleased to see your comments here and thank you for taking time to relay your positive experience! We are glad we exceeded your expectations. We look forward to seeing your kids at the playground next year!

Cheers,

Jason Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Georgia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort had just opened prior to my visit. In fact, 1/3 of the building was still under construction and some vegetation was still being established over most of the grounds. However, the rooms were very clean and quiet and each featured a balcony or porch with an excellent ocean view. Each room also offers easy access to both the pool and beach. The only negative of the room was the slow wifi speeds. I guess since the wifi is free, that is to be expected. The resort features a martini and coffee bar, a poolside restaurant and associated bar. While I did not eat, I did make daily visits to the coffee and one visit to the pool bar. My only negative experience was with the bartender at the pool bar. I ordered a mojito and it seems he had no idea how to properly make it. Additionally, I hope he washed his hands prior to making the drink because he touched every ingredient (as opposed to using a serving spoon or proper technique) and even went as far as to rub the mint leaves that went in my drink between his hands. The resort pool was clean and the pool area offered a hot tub and kids pool. The other staff at the resort are very friendly and helpful and seemed eager to please. All and all, my experience was quite pleasant and I will be returning in the future although I will not be ordering a cocktail from the bar. As time passes and the vegetation becomes more established on the grounds and the staff of the resort get more experience under their belts, it will be an excellent hotel option on Jekyll.

Room Tip: Rooms at the northernmost extent of the hotel (i.e Room 101/201) are closest to the beach and pool a...
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIR-GM, General Manager at Holiday Inn Resort Jekyll Island, responded to this review, 1 week ago
Dear emh285,

Thanks so much for taking the time to share your experience with your fellow travelers and for your candid comments about your visit. We are glad you too recognize the transformation that has taken place here, and the incredible potential of this location that we have just begun to unveil.

Hopefully you brought the WIFI speed issue to someone's attention, as these things sometime need human intervention.

Our bartenders technique sounds suspect, and I have asked our Food and Beverage Director to address the preferred mortar method for mojitos with our staff. Thanks for bringing this to our attention.

We look forward to seeing you here again soon!

Kind regards,

Jason Smith
General Manager
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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

As this is a relatively new property, my family and I thought it would be nice to try it out. We love Jekyll Island and have stayed there many times over the years. To be fair, this hotel has a lot going for it as it is located on the beach with some great views. Sadly, those benefits are tempered by a staff that just doesn't seem to care. One employee in particular, named Monica, seemed terribly bothered by having to do her job. Every question I asked her about the hotel or dining options was met with a sigh or a roll of the eyes. It is really unfortunate that the hire people like this that take away from what could be a great vacation experience.

  • Stayed March 2015, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIR-GM, General Manager at Holiday Inn Resort Jekyll Island, responded to this review, 2 days ago
Dear Lubimy,

We thank you for your positive feedback regarding our recent renovations to the resort. But we regret that your less than positive experience with one our staff members, seemed to negate the entire experience. We are so very sorry that you didn't seek me out to discuss the issue personally. We aim to please, and are disappointed when we do not get the chance to recover from the inevitable blunder.

We appreciate the feedback, as we continue to evolve.

Most humbly,

Jason Smith
General Manager
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Corning, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Resort,beautiful large room,comfy beds,all oceanfront rooms,sat on the balcony to listen to the soothing waves and beautiful full moon glistening off the water.the glass enclosed gorgeous in-ground pool was amazing,with a kiddie pool for the kiddos.the landscaping and bright white walkways were beautiful.The restaurant had good snacks,but dinner wasn't very good.the staff was very friendly.they are building a new wing with kitchens so when we go back we will stay in one of those,makes it a lot easier to make something for the kids when they are "starving"

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIR-GM, General Manager at Holiday Inn Resort Jekyll Island, responded to this review, 1 week ago
Dear kja3075,

We thank you for taking the time to describe your Holiday Inn Resort experience to other visitor to Jekyll Island. We are very pleased that you had such an enjoyable time. Our suites will become available shortly, and many do offer kitchenettes for your convenience. Most all rooms at the hotel offer a microwave and small fridge. We are sorry that we failed to meet your expectations at our pool bar. You will be happy to know that our restaurant will be opening later this year and will really round out our dining offering.

Kind regards,

Jason Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, Delaware
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I found this hotel to be well-maintained, beautifully decorated and clean. The rooms are spacious and the beds are very comfortable. The staff is especially friendly and helpful. The Activities Director kept us informed of the daily events which were carefully planned for all ages. The view of the ocean is breath-taking! I thoroughly enjoyed the landscape as I jogged along the bike path each morning and lounged by the pool. This is a fantastic destination for all to see!

Stayed March 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIR-GM, General Manager at Holiday Inn Resort Jekyll Island, responded to this review, 1 week ago
Dear C_Mac1356,

We were so very pleased to see you positive comments here and excited that you were able to take advantage of many of the amenities both on and adjacent to the hotel, such as the jogging/bike path which runs directly through the property. We hope you are planning your return trip soon!

Cheers,

Jason Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel as a gathering place to celebrate our upcoming 50th birthdays and 35 years of friendship. Although the hotel is still in the process of renovations it could not have been more perfect. Don't let the motel style fool you. The rooms are wonderfully decorated and very spacious and brand new. They are incredibly clean and equipped with a refrigerator and table and chairs that were perfect for our reunion. Each room had a balcony with a view of the ocean and pool; prime real estate that has been protected and allowed to maintain its natural beauty. There are bike and jogging paths along the ocean that make you really feel like you are away from it all. The upstairs lounge offered drinks as well as lattes and cappuccinos and another fabulous view. The grounds were meticulously manicured and the pool and hot tub brand new. There were few places to shop on Jekyll island but a quick ride to St. Simons Island proved to be a great day of shopping and eating. My only regret in regards to the Holiday Inn on Jekyll Island was that we didn't stay longer. I will definitely return with my family.

  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIR-GM, General Manager at Holiday Inn Resort Jekyll Island, responded to this review, 1 week ago
Dear QA___4,

Thank you so much for relaying your sentiments regarding your recent visit to the Holiday Inn Resort at Jekyll Island. You painted a clear picture of what we strive to provide here on a daily basis. You will be happy to know that the Jekyll Island Beach Village is opening this month, bringing a wide variety of shopping and dining options to a central location on the island...something that has been missing for years. And it is stunning!

We will look forward to your return, with family in tow, in the near future!

Kind regards,

Jason Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Jekyll Island

Address: 701 N Beachview Drive, Jekyll Island, GA 31527
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Jekyll Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Resort Jekyll Island 3*
Number of rooms: 157
Reservation Options:
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Also Known As:
Oceanside Inn And Suites
Oceanside Hotel Jekyll Island
Oceanside Jekyll Island
Oceanside Inn Jekyll Island

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