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“A disappointment” 3 of 5 stars
Review of Oceanside Inn & Suites

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Oceanside Inn & Suites
3.0 of 5 Hotel   |   711 N Beachview Drive, Jekyll Island, GA 31527   |  
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Griffin, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“A disappointment”
3 of 5 stars Reviewed May 16, 2013

This hotel ended up being a big disappointment for us. When we arrived the bathtub was completely stopped up and the dressing room light was burned out. We called the front desk and they did send someone immediately to fix the problems. The bathroom was very dirty. The layout of the room was odd; the bathroom was right beside my head when I was in bed and there was black mold on the ceiling over the shower. There was a constant smell of sulfur in the water and in the room. The website states that the islandside rooms have a "small refrigerator" but there was none. There was not even an ice bucket. We ended up going to Walmart on St Simons and buying a small microwave and an ice chest. We left a day early because we were so uncomfortable. They do accept pets for a fee which is appreciated. Pets are also allowed on the beach which is nice. I won't be staying at this hotel again.

Room Tip: If you reserve a room here make sure you ask them specifically for what you expect. A higher floor o...
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OISGM, General Manager at Oceanside Inn & Suites, responded to this review, May 24, 2013
Dear Aglenn37,

We appreciate your taking the time to post about your recent visit to Oceanside. We regret that you had a less than positive experience. It sounds as though you brought some of your concerns to our attention, and they were handled promptly. Thank you for giving us the opportunity to make it right. I am not sure what the issue was with the refrigerator in your room, but I believe that could have been easily remedied also.

We sincerely hope you will consider a return visit to Jekyll in the future.

Kind regards,

Jason Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
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English first
Washington DC, District of Columbia
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed May 14, 2013

But I don't know that I would choose this location again. The staff was professional and friendly, but I was unimpressed with the rooms. It was clean enough, but the bathroom was small and cramped, and the positioning of the furniture was odd. The closet had no door and piping was exposed. I can tell some sort of renovations had been done on the property, but more is needed. My room featured two flat screen tvs, but there was no automated check out option and limited tv channels. I've stayed in much nicer hotels in larger cities near higher value attractions for this price or less.

On a positive note, the view of the ocean was absolutely beautiful and relaxing.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OISGM, General Manager at Oceanside Inn & Suites, responded to this review, May 24, 2013
Dear guyfromfaraway,

Thanks for taking the time to share your experience with others. We are particularly gratified by your generous comments about our staff, who do work diligently to keep up with our 50+ year old facility. We are pretty sure, as oceanfront accommodations go, that we offer some of the most economical available. We check...frequently.

We hope that when you are next in the mood for a nostalgic beach getaway, and are willing to trade some modern conveniences, that you will consider a return visit to Oceanside!

Cheers,

Jason Smith
General Manager
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Travelers are raving about these Jekyll Island hotels

chicago
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2013

This is a good value of a hotel on the beach and walkable to anything you want, restaurants, miniature golf and the historic district at the Jekyll Island Hotel area. The staff is friendly and the on site restaurant is wonderful. The rooms are exceptionally bright as this property is not stuffed under the damp darkness of trees like the hotel at the north end of the island (Villas). I enjoyed my time so much that I was only in my room to sleep. An excellent value for a beach walker like me.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OISGM, General Manager at Oceanside Inn & Suites, responded to this review, May 24, 2013
Dear howiefromarlington,

Wow. Thanks for the great post. We were delighted that you enjoyed your visit to Oceanside Inn and Suites! Come again soon.

Cheers,

Jason Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
101 reviews 101 reviews
3 hotel reviews
Reviews in 21 cities Reviews in 21 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 14, 2013

The Oceanside Inn and Suites is located on the northern beachside of Jekyll Island. It is a family friendly place with a huge backyard, big pool, and easy access to the beach.

Why should you stay here? Well, you can actually get a view of the water - the Hampton requires a climb up stairs over a small forest of sand dunes to get to the beach. The Oceanview has one of the few restaurants open for three meals on the island. In the busy summer season, I suspect it will be quieter and more laid back.

Like many motels in a resort area, the rooms have taken a beating in places and repairs seem one step behind. We also saw a lot of people working to catch up before the summer tourist season.

Room Tip: The Suites did not seem very large and we thought the rooms with huge refrigerators was a better cho...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sea Island, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2013

Loved the hotel and front desk staff, all were very accomodating to the requests made for a relaxing evening away from our house that was just painted. Most helpful upon check was Charneka, she was especially helpful and very professional, she made sure the room meet every need and the comfort level and view a plus! Will come back again for a longer stay/getaway in the very near future.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatsworth, Georgia
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 5, 2013

The room was spacious and on the beach. The staff was very friendly. However the hotel is in desperate need of an update. There was a huge crack around our door which let the wind and rain in. I really felt that the accommodations were over priced.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharpsburg, GA
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed April 29, 2013

Upon check in we found out we were given a smoking room and that ALL rooms in this hotel are pet friendly. Apparently there were no other rooms to move us to. Thankfully, I brought an arsenal of allergy and asthma meds for my poor child so she didn't have to suffer too badly. Room was nasty. Black dusty junk hanging from the ceiling, hair on the wall in the bathroom, streaky moldy toilet bowl, dirty panties behind a piece of furniture, stains on all the upholstered furniture, cigarette ashes all over the arm of the sofa, and the general stink that comes from smoke and animals (lovely urine odor that presented regularly). My side of the bed was sagging which has resulted in the most horrid neck pain. We had to ask for items that should have been stocked when the room was cleaned. No chairs for our patio. Found dried dog poo in the yard. College kids didn't bother us too badly, but the walls are so thin we could hear everything going on outside our door (I barely slept the first of our two nights). NO VENT in the bathroom...where does the shower steam go? Or the general odors that often come from using the bathroom? YUCK. We had a roach crawl on our table in the restaurant while we were eating. The waitress seemed completely unfazed. This place just screamed of nasty. I used to vacation here when I was growing up and it was much nicer then. Will never make the mistake of staying here again.

  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Oceanside Inn & Suites

Also Known As:
Oceanside Hotel
Oceanside Inn And Suites
Oceanside Hotel Jekyll Island
Oceanside Jekyll Island
Oceanside Inn Jekyll Island
Address: 711 N Beachview Drive, Jekyll Island, GA 31527
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 hotels in Jekyll Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Oceanside Inn & Suites 3*
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