We probably spent about 60 minutes to go 5 miles to get to our hotel. Helen is a very busy area, with two lanes going thru the town. Process is impeded by frequent crosswalks and by large buses transporting people to/from river access for tubing. The earlier in the day you can arrive, would be better. If you are coming up from Atlanta, take the route that takes you to Cornelia, then cut over East to Helen. This will save you a lot of time b/c the distance is the same, but the road to Cornelia is a small highway vs. the narrow lanes winding thru small towns to reach Helen.
The Hampton Inn is about one block behind the main tourist area, which is good because once we finally got parked, we had no intention of doing any more driving! You can easily walk behind the hotel to look at the river (benches to sit on) and you can easily walk to the main areas for shopping and eateries. There were small bar-like restaurants scattered throughout the few blocks of the main area, as well as many fudge-ice cream-hot dog venues. Gift shops were in between the places to eat. The buildings were mostly decorated in German designs. There was a Wendy's and a Huddle House located within walking distance; all other restaurants were local.
The hotel itself had plenty of parking both under the hotel (which begins on the second floor---elevator under the bldg in the parking garage) and area the hotel. The employees that we dealt with were polite and efficient. We had a voucher for a free room due to using Hilton Honors points. We were assigned a "double bed" room on the voucher. I asked at check in if there were any upgrades we could get so that we could have a king room (as this was part of our anniversary trip). The man at the desk said that the rooms had two queens but that he had one suite left he would give us.
The room was right down the hall from the office area and eating area, but it was quiet. There was some smoke smell in the non-smoking room (mostly in the bathroom) that I think seeped in from the workroom next to our room.
The suite was clean and had four separate rooms. A full kitchen with eat in table/chairs was in the first room we walked into. It had a long counter and sink, as well as cooking area and frig. Behind the kitchen was a bedroom, standard size for a hotel room. It had a closet with a door, a dresser w/TV, a king bed, and a recliner-type chair. To the right of the kitchen was a very large bathroom. It had a jacuzzi tub large enough for my 6'3" husband to fit in comfortably and enjoy. The only 'downside' of this was that the shower was also in that tub. I had to have help from my husband climbing over the sides of the jacuzzi tub to get into and out of the shower. Behind the bathroom (and next to the bedroom) was a living room. We were not able to enjoy the living room b/c we were only there for one night, but the living room had a cute fake fireplace, another tv (beside the one in the bedroom), a desk/chair, and a sofa (not sure if it was a sleeper sofa, but I would guess that it was).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.