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Hampton Inn Helen: Traveler Reviews

2.5 of 5
147 Unicoi Street, Helen, GA 30545
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Hampton Inn Helen
Ranked #2 of 18 hotels in Helen
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130 reviews from our community

    Trip type
Traveler rating
    66
    34
    19
    8
    3
Date Rating
Newnan, Georgia, United States
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Cozy and comfy choice for those visiting Helen, Ga.”
5 of 5 stars Reviewed February 11, 2013

My recent stay at the Hampton Inn in Helen, Ga. was warm, inviting, and easily accessible to restaurants and stores in the downtown. The staff were very helpful and the continental breakfast included eggs, sausage, a variety of muffins, bagels, bread, oatmeal, fresh fruit, etc. Wi-Fi is included with your hotel room and the beds were quite comfortable. Our down comforters were incredibly lumpy (probably left in a dryer too long) but the bedroom with two queens was quite large and included a sofa bed/sitting area. Covered parking is available and located near an elevator.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn30545, General Manager at Hampton Inn Helen, responded to this review
February 18, 2013
Thank you kindly for taking time to post your comment on our Tripadvisor page. Your business is greatly appreciated. I'm so glad that you enjoyed your stay here with us!! Thank you for sharing your experience. Please be sure to visit our hotel again in the future. At Hampton Inn, we love having you here!! Again, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vidalia, Georgia
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Girls Retreat”
5 of 5 stars Reviewed February 6, 2013

My best friend and I met in Helen and had a WONDERFUL time, thanks in part to the staff at the Hampton in Helen! They were SUPER helpful in sharing ideas for places to eat and visit while here. Upon arrival, the parking area was clean. The staff at the front desk was friendly, quick to check us in, and very personable. We were pleased to find an immaculate room fully stocked with fresh towels and bath cloths. Our room was not near an elevator or a side door so I can't answer for noise from those, but we never heard anything while we were in the room. We were here 3 days and it was GREAT! We were in and out throughout the day as we spent a lot of time shopping and then coming back to bring bags to the room. Nothing stolen nor missing and our computers were not touched either.
The morning staff, breakfast staff, cleaning crew, and night staff were ALL great! We never encountered anyone who wasn't smiling and offering to help us in some way or another. We would definitely come back to stay when we plan another girls weekend!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn30545, General Manager at Hampton Inn Helen, responded to this review
February 18, 2013
Thank you kindly for taking time to post your comment on our Tripadvisor page. Your business is greatly appreciated. I'm so glad that you enjoyed your stay here with us!! Thank you for sharing your experience. Please be sure to visit our hotel again in the future. At Hampton Inn, we love having you here!! Again, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Cozy and close enough to walk downtown Helen!”
5 of 5 stars Reviewed January 15, 2013 via mobile

Wonderful beds! Quiet and serene. Just a small walk to the river. Whirlpool tub was perfect. Breakfast was pretty good too! Staff was very friendly and helpful. Overall, excellent stay! We will stay here again!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn30545, General Manager at Hampton Inn Helen, responded to this review
January 25, 2013
Thank you kindly for taking time to post your comment on our Tripadvisor page. Your business is greatly appreciated. I'm so glad that you enjoyed your stay here with us!! Thank you for sharing your experience. Please be sure to visit our hotel again in the future. At Hampton Inn, we love having you here!! Again, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“We loved it here”
5 of 5 stars Reviewed January 5, 2013 via mobile

Our car broke down in Helen after visiting for the day and we were unable to return to our cabin in murphy n.c.
We had to get a room last minute in Helen and decided to stay here. The front desk clerk was friendly and helpful. Our room was very comfortable (family of 5) with private room king bed and living area with pull out couch. Morning breakfast was a nice treat and very good. Friendly and accomodating staff, would return again

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HamptonInn30545, General Manager at Hampton Inn Helen, responded to this review
January 7, 2013
Thank you kindly for taking time to post your comment on our Tripadvisor page. Your business is greatly appreciated. I'm so glad that you enjoyed your stay here with us!! Thank you for sharing your experience. Please be sure to visit our hotel again in the future. At Hampton Inn, we love having you here!! Again, thank you.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Not a happy camper!!!! :(”
2 of 5 stars Reviewed January 1, 2013 via mobile

Checked in at 4:10 room wasn't ready until 5:30 , room was dirty , maid must of been in a hurry . We stayed 3 nights and room service was terrible . Hotel is ok , staff not very friendly was very disappointed with this hotel will not be staying at any Hampton Inn in the future.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn30545, General Manager at Hampton Inn Helen, responded to this review
January 12, 2013
Thank you kindly for taking time to post your comment on our Tripadvisor page. Your business is greatly appreciated. I'm so sorry that you encountered a problem during your stay here with us. We are striving to improve our guests' satisfaction and thanks to your comment, I am able to address those issues. Thank you for sharing your experience. Please be sure to visit our hotel again in the future. At Hampton Inn, we love having you here!! Again, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Helen

Also Known As:
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Address: 147 Unicoi Street, Helen, GA 30545
Phone Number:
Region: United States > Georgia > Helen
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Helen
#3 Romantic Hotels in Helen
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Located in the Alpine-themed village of Helen, Hampton Inn Helen offers in-room WiFi, an indoor pool, business center, fitness room, and free hot breakfast. Balcony rooms and suites are available. ... more   less 
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Hampton Inn Helen
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