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“Cozy and comfy choice for those visiting Helen, Ga.” 5 of 5 stars
Review of Hampton Inn Helen

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Hampton Inn Helen
2.5 of 5 Hotel   |   147 Unicoi Street, Helen, GA 30545   |  
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2x Points Package
Ranked #6 of 18 hotels in Helen
Newnan, Georgia, United States
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
“Cozy and comfy choice for those visiting Helen, Ga.”
5 of 5 stars Reviewed February 11, 2013

My recent stay at the Hampton Inn in Helen, Ga. was warm, inviting, and easily accessible to restaurants and stores in the downtown. The staff were very helpful and the continental breakfast included eggs, sausage, a variety of muffins, bagels, bread, oatmeal, fresh fruit, etc. Wi-Fi is included with your hotel room and the beds were quite comfortable. Our down comforters were incredibly lumpy (probably left in a dryer too long) but the bedroom with two queens was quite large and included a sofa bed/sitting area. Covered parking is available and located near an elevator.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn30545, General Manager at Hampton Inn Helen, responded to this review, February 18, 2013
Thank you kindly for taking time to post your comment on our Tripadvisor page. Your business is greatly appreciated. I'm so glad that you enjoyed your stay here with us!! Thank you for sharing your experience. Please be sure to visit our hotel again in the future. At Hampton Inn, we love having you here!! Again, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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317 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
Vidalia, Georgia
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 6, 2013

My best friend and I met in Helen and had a WONDERFUL time, thanks in part to the staff at the Hampton in Helen! They were SUPER helpful in sharing ideas for places to eat and visit while here. Upon arrival, the parking area was clean. The staff at the front desk was friendly, quick to check us in, and very personable. We were pleased to find an immaculate room fully stocked with fresh towels and bath cloths. Our room was not near an elevator or a side door so I can't answer for noise from those, but we never heard anything while we were in the room. We were here 3 days and it was GREAT! We were in and out throughout the day as we spent a lot of time shopping and then coming back to bring bags to the room. Nothing stolen nor missing and our computers were not touched either.
The morning staff, breakfast staff, cleaning crew, and night staff were ALL great! We never encountered anyone who wasn't smiling and offering to help us in some way or another. We would definitely come back to stay when we plan another girls weekend!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn30545, General Manager at Hampton Inn Helen, responded to this review, February 18, 2013
Thank you kindly for taking time to post your comment on our Tripadvisor page. Your business is greatly appreciated. I'm so glad that you enjoyed your stay here with us!! Thank you for sharing your experience. Please be sure to visit our hotel again in the future. At Hampton Inn, we love having you here!! Again, thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2013 via mobile

Wonderful beds! Quiet and serene. Just a small walk to the river. Whirlpool tub was perfect. Breakfast was pretty good too! Staff was very friendly and helpful. Overall, excellent stay! We will stay here again!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn30545, General Manager at Hampton Inn Helen, responded to this review, January 25, 2013
Thank you kindly for taking time to post your comment on our Tripadvisor page. Your business is greatly appreciated. I'm so glad that you enjoyed your stay here with us!! Thank you for sharing your experience. Please be sure to visit our hotel again in the future. At Hampton Inn, we love having you here!! Again, thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 1, 2013 via mobile

Checked in at 4:10 room wasn't ready until 5:30 , room was dirty , maid must of been in a hurry . We stayed 3 nights and room service was terrible . Hotel is ok , staff not very friendly was very disappointed with this hotel will not be staying at any Hampton Inn in the future.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn30545, General Manager at Hampton Inn Helen, responded to this review, January 12, 2013
Thank you kindly for taking time to post your comment on our Tripadvisor page. Your business is greatly appreciated. I'm so sorry that you encountered a problem during your stay here with us. We are striving to improve our guests' satisfaction and thanks to your comment, I am able to address those issues. Thank you for sharing your experience. Please be sure to visit our hotel again in the future. At Hampton Inn, we love having you here!! Again, thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alabama
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 30, 2012

long wait for check in. we arrived at 2PM and were told our room wasn't available, which was understandable. we were told to come back in 45 minutes. we were also told we would be called when our room was available, but no one ever called. we returned in an hour and 15 minutes, but then had to stand at the counter another 20 minutes while the clerk was on the phone to a prospective customer for whom they did not even have a room available. the beds were hard and uncomfortable and the walls were thin making for a noisy stay. we could hear other guest talking and using the restroom. other than that the rooms were nice- located on the river and clean with a spacious bathroom. the breakfast was a nice treat and money saver, that is if the items were actually available. the breakfast host did not seem to be able to handle the demand of a busy season. our first morning there we waited 30 minutes for the waffle mix to be refilled.eventually another staff member came to assist. our second morning the plates and water were out. finally got the plates but never refilled the water pitchers.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn30545, General Manager at Hampton Inn Helen, responded to this review, January 1, 2013
Thank you kindly for taking time to post your comment on our Tripadvisor page. Your business is greatly appreciated. I'm so sorry that you encountered a problem during your stay here with us. We are striving to improve our guests' satisfaction and thanks to your comment, I am able to address those issues. Thank you for sharing your experience. Please be sure to visit our hotel again in the future. At Hampton Inn, we love having you here!! Again, thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 23, 2012 via mobile

First time going to Helen GA, and the town alone is beautiful. The hampton is in the town area and its walking distance. Upon our arrival I had let the front desk staff know its my first time coming there with Family. When we got there they had a packet with our name on it with all the activities and attractions Helen had to offer. The staff is amazing and they had wonderful customer service. The hotel is clean and the rooms are spacious. I will definitely be visiting and staying in the same hotel again. I recommend!!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn30545, General Manager at Hampton Inn Helen, responded to this review, December 24, 2012
Thank you kindly for taking time to post your comment on our Tripadvisor page. Your business is greatly appreciated. I'm so glad that you enjoyed your stay here with us!! Thank you for sharing your experience. Please be sure to visit our hotel again in the future. At Hampton Inn, we love having you here!! Again, thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daytona Beach, Florida
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 9, 2012

Nice place to stay and right near all the main street attractions/ shops. It is nestled within walking distance of all the stuff to do. Covered parking is directly below the floors. We had a wonderful 2 queen bed w/sofa room. Very spacious and clean (was like having 2 rooms and fridge). Good breakfast. VERY QUIET!!! There is a fire station across the street, but no sirens or noise, respectable! We enjoyed the Christmas parade and not having to look for parking (fee$). Asked locals of food, and was led to try Nocatchee Tavern (about a mile outside town) and the pizza was awesome! (Thin crust and Gluten free available). Good prices! Betty's market (coutry style store nearby too). Off the main street but very close to all! Friendly, clean and upgraded! Allowed us to check in early to start our fun! Wonderful stay!

Room Tip: 2 queen bed w/sofa was like a suite. Covered parking below. Book online.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInn30545, General Manager at Hampton Inn Helen, responded to this review, December 10, 2012
Thank you kindly for taking time to post your comment on our Tripadvisor page. Your business is greatly appreciated. I'm so glad that you enjoyed your stay here with us!! Thank you for sharing your experience. Please be sure to visit our hotel again in the future. At Hampton Inn, we love having you here!! Again, thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Helen

Address: 147 Unicoi Street, Helen, GA 30545
Phone Number:
Location: United States > Georgia > Helen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Helen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Helen 2.5*
Official Description (provided by the hotel):
Located in the Alpine-themed village of Helen, Hampton Inn Helen offers in-room WiFi, an indoor pool, business center, fitness room, and free hot breakfast. Balcony rooms and suites are available. ... more   less 
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Also Known As:
Hampton Inn Helen Hotel Helen
Helen Hampton Inn

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