My best friend and I met in Helen and had a WONDERFUL time, thanks in part to the staff at the Hampton in Helen! They were SUPER helpful in sharing ideas for places to eat and visit while here. Upon arrival, the parking area was clean. The staff at the front desk was friendly, quick to check us in, and very personable. We were pleased to find an immaculate room fully stocked with fresh towels and bath cloths. Our room was not near an elevator or a side door so I can't answer for noise from those, but we never heard anything while we were in the room. We were here 3 days and it was GREAT! We were in and out throughout the day as we spent a lot of time shopping and then coming back to bring bags to the room. Nothing stolen nor missing and our computers were not touched either.
The morning staff, breakfast staff, cleaning crew, and night staff were ALL great! We never encountered anyone who wasn't smiling and offering to help us in some way or another. We would definitely come back to stay when we plan another girls weekend!

Wonderful beds! Quiet and serene. Just a small walk to the river. Whirlpool tub was perfect. Breakfast was pretty good too! Staff was very friendly and helpful. Overall, excellent stay! We will stay here again!

Our car broke down in Helen after visiting for the day and we were unable to return to our cabin in murphy n.c.
We had to get a room last minute in Helen and decided to stay here. The front desk clerk was friendly and helpful. Our room was very comfortable (family of 5) with private room king bed and living area with pull out couch. Morning breakfast was a nice treat and very good. Friendly and accomodating staff, would return again

Checked in at 4:10 room wasn't ready until 5:30 , room was dirty , maid must of been in a hurry . We stayed 3 nights and room service was terrible . Hotel is ok , staff not very friendly was very disappointed with this hotel will not be staying at any Hampton Inn in the future.