My husband and I are from Atlanta and wanted a quick getaway to the mountains for the weekend. The reviews for this hotel were very good here on tripadvisor, so we decided to stay. Unfortunately, what you see on the site is not what you get in person. Yes, the people are very friendly and helpful, however the rooms are old and outdated and not particularly well kept. One of our lamps didn't work, the tv remote barely worked, the shower looked filth and stained, and we woke up in the morning to an ant infestation all over the nightstand right next to my head where I had been sleeping. I can't believe we paid almost two hundred dollars for this. I would never, ever stay here again and I recommend you stay elsewhere for your visit to Helen, too. I cannot, for the life of me, figure out how their reviews are so high.