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“Cabin modern and comfortable” 4 of 5 stars
Review of Unicoi State Park & Lodge

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Unicoi State Park & Lodge
3.0 of 5 Hotel   |   1788 Highway 356, P. O. Box 849, Helen, GA 30545   |  
Hotel amenities
Ranked #8 of 18 Hotels in Helen
Atlanta, Georgia
Top Contributor
140 reviews 140 reviews
54 hotel reviews
Reviews in 75 cities Reviews in 75 cities
96 helpful votes 96 helpful votes
“Cabin modern and comfortable”
4 of 5 stars Reviewed July 28, 2011

Stayed this week in a 2 bedroom/2 bath cottage with grandchildren. While the cabin was a little remote for activities we did enjoy the cabin (full kitchen) there was no TV or cell service coverage. My grandchildren were surprised that they survived for 3 days without these conveniences. We were just down the road from Anna Ruby Falls.

Room Tip: A place to get away from things.
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  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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361 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • Any
English first
Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 25, 2011

We have been having our family reunions here for every other year......this was our third time. We rent out Lodge C. This year I was a little disappointed. What happened to the porch furniture that was on the front porch...back porch had a few chairs and a small table, but was filled with bees and someone got stung. No refrigerators in rooms as promised and some rooms only had ONE chair, some two. The bathrooms are extremely small and no handicap person could use them. Soap, lotion, shampoo furnished in bathroom is the pits........we all had to go buy soap to shower. TV in our room would not work with remote control.......had to physically get up and turn on or off and change channels. Some of lighting in room did not work at all, even after we bought light bulbs. We will be back again in two years and hope for some improvement in building C. Food in Lodge was okay, but had to wait for refills even after we made reservations seven months in advance and gave a number that would be feed. As much as I love this place..........needs improvement! WARNING No internet in Lodges of cabins......have to travel to main lodge second floor to get service. A router in each building would be an idea.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haddock, Georgia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 10, 2011

The food was good, the scones stood out as tasty. The big problem I had was the service was non-existant. It was a buffet, so all we really needed was to have a refill on our beverages occasionally throughout the meal. They brought beverages and ignored us until the absolute end of the meal (I guess to try to get a tip!). There was plenty of staff around, but all looked like they did NOT want to be there. It made me uncomfortable and want to leave.

  • Stayed April 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 30, 2011

Was really worried after reading 'filfth' comments. We were pleasantly surprised. 4 adults stayed in in Smith Creek Cabin #10 on New Years Eve. These ARE state park cabins and are modest. Ours was clean and the kitchen was well equipped. However, the cabin did smell very smokey. Over all a good deal for the money and the peace and quiet is priceless.

  • Stayed December 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Top Contributor
148 reviews 148 reviews
12 hotel reviews
Reviews in 54 cities Reviews in 54 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed January 19, 2011

We ended up at Unicoi for a night after the week of a pretty good snow for North GA. (Most other state parks were closed.) We chose the loft room, because we had 2 young boys 9 & 5) and thought they would enjoy the stay. The boys absolutely LOVED the loft...you have to go up a 10ft. metal (bolted to wall) ladder to get there! I had to "walk down" the ladder with our 5yr. old, concerned he might slip. There are only 2 mattresses on the floor and a flourescent light in the loft; so, don't expect a whole lot. The rooms are adequate and comfortable, pretty average for state park lodging...it seems state parks don't go "all out" in the cleaning department (and definitely no pampering here). However, we did have a pretty view of the woods with snow, cable, WiFi, and absolute privacy - because there wasn't hardly anyone there! We had breakfast in the lodge the next morning...not so great, but that's all there is, unless you want to check out early and drive back into Helen. It's a breakfast buffet, and we've eaten lunch there before; it's edible, but all 3 times, it just tasted like it's been reheated or sitting in the food heaters a little too long. They've got a neat little gift shop with local pottery and crafts. If you're in the area and need a place to sleep for the night, and know what to expect from most state parks, this is your spot.

  • Stayed January 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Georgia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 26, 2010

I am a White County resident and my entire family and I have been coming to Unicoi Lodge for Thanksgiving dinner for 10 years now. In the past the food was OK but what was lacking in taste was made up for in the "atmosphere". From the round tables and white tableclothes and linen napkins to the Holiday decor and the beautiful buffet; those are the things that always made it special "in the past" for our family. NOT the case yesterday. We were placed at a table in what I would call a VERY informal dining area. In fact, it was where we would eat if we were to come here during the week and no special occasion. Which, we have done several times. When we were took to our table I thought to myself, " We had to make reservations for THIS??!" I was HIGHLY disappointed ; as was the rest of my family. The experience was at best, sad. We could have gotten the same atmospheric dining at Wendells, Ma Gooches or Glenda's and the food would have probably been better too! I will never plan our holiday reunions at Unicoi Lodge again!!!!!

  • Stayed November 2010, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkManagement, Manager at Unicoi State Park & Lodge, responded to this review, January 13, 2011
Unicoi State Park and Lodge Management is very concerned with the experience Murray-mom expressed in the posting on TripAdvisor November 26, 2010 concerning their Thanksgiving Day meal here at Unicoi State Park and Lodge. We pride ourselves not only on our customer service, but, our Food and Beverage staff and the wonderful job they do with the Thanksgiving Day meal, especially for the amount of food that has to be prepared for over one thousand Guests served on this day every year. We received nothing but compliments on the food and the way the reservations were handled, giving our Guests a wonderful experience. We received only one complaint on Thanksgiving Day and we were able to accommodate the Guest concerns promptly. We can only get better when we know that we have not met a Guests expectation and having the opportunity to fulfill their needs.

Thank you for taking the time to review this response and our hopes are that Murray-mom contacts us to discuss the possibility of enjoying next years Thanksgiving Day at Unicoi State Park and Lodge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 21, 2010

1st of all I ma not giving this 4 stars!!!! It is getting 2 stars only because the rest of the food was decent. It will not let me give it less than 4 for some reason .We only ate at the Lodge we did not stay at the hotel..The lodge needs to clean their grease before frying chicken again..The chiken also had feathers sticking out of a wing on the buffet. "disgusting". Also if they want to be "known" for thier food it might be nice to learn how to actually fry good summer squash because the squash they served the prebreaded fried squash was rubbery with no taste.. The pies were good but the cobblers were "canned" meaning they just dumped canned pie filling in a pan and dough thrown over and baked. Also the banana pudding was from a can . At least the pudding was.. Take some time cooks and cook some real food if you would like a good review! . The scenery in Unicoi was unmatched. It was beautiful. And even though the Lodge is older it was very nice.

Stayed September 2010, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkManagement, Manager at Unicoi State Park & Lodge, responded to this review, October 5, 2010
Thank you for your constructive advise regarding the Food and Beverage operation at Unicoi State Park and Lodge. We appreciate our guest input and without it we are not able to improve and better serve our guest. We continue to work torward improvements with all of our operation and I hope you will return in the future to give us another chance to better serve you. Your concerns have been addressed with the Food and Beverage Director.

Thank you,
Park Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Unicoi State Park & Lodge

Address: 1788 Highway 356, P. O. Box 849, Helen, GA 30545
Location: United States > Georgia > Helen
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #8 of 18 Hotels in Helen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Unicoi State Park & Lodge 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Unicoi State Park Hotel Helen
Unicoi State Park Lodge And Conference Center Helen
Unicoi State Park Helen

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