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“Excellent location” 5 of 5 stars
Review of Country Inn & Suites Helen

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Country Inn & Suites Helen
2.5 of 5 Hotel   |   877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545   |  
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Ranked #3 of 19 hotels in Helen
Orlando, Florida
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Excellent location”
5 of 5 stars Reviewed January 23, 2013

Stayed for a long weekend during October. Room was comfortable, staff helpful with directions and such and free breakfast was served in the dining room. Actually had hot food to choose from.
Acceptable accommodations. The reason we chose it, was its excellent location to the beer hall during Octoberfest. It is so close that when they required I present my ID at the beer hall, I easliy and quickly retrieved it from our room.
Price was not crazy expensive for the activities going on in town, but make your reservations early if you're planning on attending Octoberfest. The rooms fill quickly.

Room Tip: Was close enough to the Octoberfest Halle that you didn't need to worry about driving. We walked...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review, January 25, 2013
We are so glad to hear from you, and that you enjoyed your stay with us. Hope that we see you again soon, do not forget to make your reservation early for October, 2013. We have done some remodeling and can't wait to see what you think. From the staff and I, we would like to Thank you for your business.

Happy New Year!

Diane Long
General Manager
Country Inn & Suites
Helen,Ga. 30545
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244 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed January 20, 2013 via mobile

I'm every picky in where I choose to stay, this hotel was very clean! From the moment we stayed until we left the staff was friendly. Breakfast was delicious not like other places (biscuit, egg, gravy, chicken, oatmeal, pancake, cereal, etc.) . I really liked the heated indoor pool, and cookies and apples 24 hours. Stayed in a king bed room with whirlpool it was clean, mattress was ok. Will come and stay again next time.

Stayed January 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review, January 25, 2013
Thank you for taking the time to do a survey. We are glad to here that you enjoyed your stay with us. From staff and I, we appreciate your business and look forward to seeing you again when your travels bring to the area.

Thanks again,
Diane Long
General Manager
Country Inn & Suites
Helen, Ga. 30545
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, GA
Top Contributor
76 reviews 76 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 14, 2013

We were very satisified with our week-long stay during the off season in Helen. The staff was extremely helpful and friendly and went out of their way to ensure we enjoyed the local attractions. The prices were extremely affordable, especially if you look on trip-sites and other websites like Venere.com. The hotel is virtually the "standard" for most hotel accommodations and I would recommend this location to anyone desiring to stay in an above-average hotel.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review, January 16, 2013
Thank you for taking the time to do the survey. We are pleased that you enjoyed your stay. The Staff and I would like to thank you for being patient with the remodeling going on. Look forward to seeing again when your travels bring you back to this area.

Diane Long
General Manager
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Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 13, 2013

I called ahead and got the rates before traveling and was quoted $225 (tax included). Upon check out it rang up over $250, i brought it to their attention and they made it right.

Rooms were very clean and appeared to have been recently updated. Full breakfast was a great thing, very clean and had a lot of options!

All staff that we encountered were very friendly and eager to assist with our needs. After driving around the area I cant imagine another hotel being able to compete with them in my opinion.

Very satusfied!

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review, January 16, 2013
Thank for taking time to do a survey and we are pleased that you enjoyed your stay. The staff and I would like to thank you for being patient while we have been remodeling. Look forward to seeing you when you are back in the area.

Diane Long
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, Georgia
Top Contributor
579 reviews 579 reviews
108 hotel reviews
Reviews in 120 cities Reviews in 120 cities
258 helpful votes 258 helpful votes
5 of 5 stars Reviewed January 12, 2013

We just stayed at this place for an overnight getaway here. The last two Country Inns that I've stayed at, haven't been great. This one was wonderful. The beds were comfortable, the room was clean, the pool and spa was nice, and best of all the breakfast was wonderful. Breakfast was a huge issue that we had at the last two Country Inns. This will definitely be a Country Inn that I would stay at in the Helen area.

Room Tip: Go for a Suite.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review, January 16, 2013
Thanks for taking the time to give a survey, and we are so glad that you enjoyed your stay. Thanks again for being patient while the remodeling was being done. I and the staff will look forward to your next visit.

Diane Long
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarkesville, Georgia
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 10, 2013

I can't imagine going to Helen, GA and staying anywhere but Country Inn & Suites! The ammenities are first class, breakfast was awesome, staff was extremely friendly and catered to our every need. The GM (Diane) and Asst GM (Dana) made sure we had what we needed....and then some! The hotel is going thru a renovation and the upgrades are very nice. I can't wait to get back when everything is completed! A front desk staff (Judy) helped us one evening with recommendations and directions-she was so nice and helpful. The hotel is very close to downtown and the walk is beautiful. I couldn't imagine staying anywhere else!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review, January 12, 2013
Thanks for taking the time to do a survey, and we are pleased to see that you had a good stay in Helen. Also thanks for being patient with the remodeling, hope to have this behind us by the end of the month. I do not know what I would do without the the great staff we have. Hope to see you again soon.

Thanks agiain from the Me and the Staff.

Diane Long
General Manager
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Milledgeville, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2013

Stayed twice in one week during a week of hiking parts of the Appalachian trail in N. Georgia. The temps outside were quite cold so the Inn's hot tube was delish to us hikers.
Both mornings we were super pleased with the quantity and quality of the buffet breakfast.
The staff were helpful in arranging a shuttle back to the trail head.
The only negative was the hotel is not pet friendly so our chihuahua had to sleep in the car.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnHelen, General Manager at Country Inn & Suites Helen, responded to this review, January 12, 2013
Thank you for taking the time to do a survey, and glad to hear that you enjoyed your stay. Thanks for being patient while the remodeling was going on, and hope to be finished in the next month.
From me and the staff, thanks again.

Diane Long
General Manager
Country Inn & Suites
Helen, Ga.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Country Inn & Suites Helen

Also Known As:
Country Inn & Suites Helen Hotel
Country Inn And Suites Helen
Country Inn & Suites Helen Hotel Helen
Country Inn Helen
Helen Country Inn
Address: 877 Edelweiss Strasse, P.O. Box 1058, Helen, GA 30545
Phone Number:
Location: United States > Georgia > Helen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 19 hotels in Helen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Helen 2.5*
Official Description (provided by the hotel):
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft, Jordano's...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Marie is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 
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