Over the past decade or so we've had the opportunity to stay at some of the nicest hotels in the world in the US, Europe and Asia. While some of those hotels might be more grand or elegant, we have not enjoyed our stay at any of those places as much as we did at the Ritz at Reynolds Plantation.
The main reason - the staff. Every single person at the hotel - from check-in to luggage assistance to housekeeping to the concierge to event staff - made it his/her mission to make our stay spectacular. And they succeeded. The housekeeper noticed my daughter's blanket had gotten wet so she had it dry cleaned at no charge. The concierge greeted us by name throughout our stay and took it upon herself to get to know our kids. The outdoor staff was ready to assist us with everything from replacing lost sunglasses (at no charge, by the way!) to setting up chairs to making sure we were hydrating during the heat wave.
In general, we have never had a more pleasant stay anywhere. We could have driven another four hours to the beach...but our family vacation wouldn't have been any better. This property is a gem that is all too often forgotten by families in Atlanta. Thanks to the staff, we'll never forget this place...especially when it's time to plan our next trip.