In general hotel facilities are great! You`ll find an amazing pool, rooms are simple but comfortable and most of beverages and liquors found in hotel bars are of good quality. Such description might give an idea of a perfect all inclusive hotel (and probably that will be you first impression on arriving) but the truth is that small things must be rapidly solved to make this a real 5 stars all inclusive hotel. Firstly, they don't provide food/snacks 24h/day as expected. In fact, they provide you with breakfast, lunch and dinner but it's hard to find snacks to eat in the middle. I still don't understand why there are no beverages, liquors at rooms. Actually, at least water should be provided and it isn't. Even on bars staff never strives to make guests stay more pleasant. If the bar doesn't have lemon, in example, the barmen don't worry in recharge it, they simply tell you to look at another place. Well, I`m not saying the hotel is bad, the opposite, but they need to improve the level of their services to worth the price they charge.