When we first attended hotel let say we were impressed. We were greeted by friendly staff and got to our room quickly. The room was bright and clean , the view was spectacular . Now let's down to problems first lack of hot water called and complained still had same problem on last day wi fi was spotty in our room . They are working on this problem. Second was dinning room staff very confused and not very attentive thank god for Johnny ,food was ok but not spectacular . Third beach chairs were not free to hotel guests like in years past. Best things of hotel front desk staff very helpful , bar staff friendly and know how to mix drinks. The pool is spectacular . The entertainment was first class two bands every night.best thing we learned is there will be flights out of Toronto next season . With all said I'm sure hotel is working on these problems and we will go there next year. They say this is a five star but is really a three star.
- Official Description (provided by the hotel):
- This quaint hotel of typical island architecture is located across from the most beautiful beach of San Andres Island paradise just 5 minutes from the Gustavo Rojas Pinilla International Airport and only a few steps from the shopping area. The hotel has 220 modern and spacious rooms most with ocean views, restaurants, snack station, three bars, outdoor pool, non-motorized water sports, beach club, wi-fi, spa, fitness center, diving, travel agency, gift shop and a modern convention center with capacity for 1,400 people provided with equipment with the latest technology. *At this time this hotel does not qualify with the required attention for children, for this reason the hotel only allows the access to children from 12 years old and above, remember we also have another 5 hotels where this type of restriction does not exist. ... more less
- Reservation Options:
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