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“Good Service, Poor Quality” 2 of 5 stars
Review of Hampton Inn Atlanta-Fairburn

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Hampton Inn Atlanta-Fairburn
2.5 of 5 Hotel   |   7790 Ella Lane, Fairburn, GA 30213   |  
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Ranked #2 of 6 Hotels in Fairburn
Certificate of Excellence 2014
Bronx, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good Service, Poor Quality”
2 of 5 stars Reviewed August 22, 2012

I stayed at this hotel for a friends wedding. The service was excellent. However, when I was told that I would be reembersed because I paid too much...I did not get that money back. After a year, I had to give up. The service and hospitality is good, but I would not trust them again.

  • Stayed September 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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166 reviews from our community

Traveler rating
    96
    34
    20
    13
    3
See reviews for
65
22
14
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Harleysville, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed August 9, 2012

Our crews have stayed in this location on several occasions to work on the Nestle/Purina facility nearby. Our service is always fantastic, price is great, and the facility is very close to everything we need. Highly recommended!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odense, Denmark
Top Contributor
66 reviews 66 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 28, 2012 via mobile

Stayed with family, and we all liked the hotel very much. The staff is very nice and very extremely service oriented. We had problems with our air condition and needed a crib, and both things were fixed within ten minutes of our asking. Rooms and hotel is clean, and we liked the breakfast area very much. At less than 20 minutes from the airport, I would choose this again.

Stayed July 2012, traveled with family
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1 review
5 of 5 stars Reviewed June 22, 2012

I have stayed in many hotels, and this one by far exceeds even some of the pricier and bigger hotels out there. We were on town for my husband's funeral service (since we're both from GA) and booked adjoining rooms. Upon arrival there was a mix up in our reservations and we didn't have adjoining rooms, however the staff and managers fixed that right away. Our rooms were clean and comfortable, the staff from housekeeping, front desk, breakfast area and managers were very nice, friendly and courteous to our whole family. In a time when we needed compassion and no compounding issues they were above and beyond amazing. I will stay here again, and will recommend this hotel above all others to anyone traveling to this area. Can't say enough good things, especially about the staff!!!!!

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kitchener, Canada
Top Contributor
127 reviews 127 reviews
46 hotel reviews
Reviews in 56 cities Reviews in 56 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 15, 2012

Although I admit to liking Hamptons this one is a winner. This one is very clean, very quiet and well managed. The front desk person (a guy) was very welcoming, polite and willing to help. Food was the usual with the exception of 'grits' for the benefit of all you southerners. It has a better than usual work-out room with more options that usual and a narrow but nice outdoor swimming track (Cannot really call it a pool). Front foyer was large and inviting and it was handy to all amemities. I enjoyed staying here.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Savannah, Georgia
Top Contributor
107 reviews 107 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 27, 2012 via mobile

We only spent the night after going to the Renaassiance Festival. It was close by. The room and bathroom was very clean. I have stayed in nicer hotels that need to learn from this place on what is clean. The free breakfast was good. The room was pretty quiet for all the planes going over head. If I needed to stayin the area, I would stay here again.

Stayed May 2012, traveled with family
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Orlando, Florida
1 review
5 of 5 stars Reviewed May 15, 2012

At over 6 weeks, this was the longest I had ever stayed at a hotel, and I am infinitely glad that I made the choice to stay here. The staff was absolutely amazing and very accommodating and friendly. I was greeted by name every time I came across them, and they made it feel as if they were genuinely glad to see me. The room was clean and big and comfortable, and it was a great place to decompress after long days. I didn't eat breakfast very often because of my hours, but it was fresh and delicious whenever I did.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hampton Inn Atlanta-Fairburn

Address: 7790 Ella Lane, Fairburn, GA 30213
Phone Number:
Location: United States > Georgia > Fairburn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 6 Hotels in Fairburn
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Atlanta-Fairburn 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hampton Inn Atlanta-Fairburn Hotel Fairburn
Hampton Inn Fairburn
Fairburn Hampton Inn

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