Arrived late afternoon without booking and got one of the last rooms in the apartment units--wish there had been no availability! Housekeeping very negligent: filmy, dirty bath mirror & counter, dirty tile floor, shower mold, cheap, mismatched towels. Dirty, stained carpet with the extra pillows left on the room's closet floor. Few dishes in the small kitchenette which would have rendered the kitchen unusable, had we needed it. Small refrigerator/freezer in serious need of cleaning and defrosting--would not have been able to get anything larger than a notepad in the freezer due to frost buildup.
Noisy beds with scratchy, uncomfortable sheets. Didn't matter because an extremely noisy/shouting guy group in adjoining unit rendered sleep impossible (week night). Called security at 11 pm and again at 1 am with little result.
WiFi weak/intermittent. Terrible lighting--1 dim bed lamp in the middle of 2 queens. No safe or make-up mirror, no room mirror.
Only plus: We enjoyed visiting with lovely, permanent residents and neighbors in the Waterside Restaurant bar. Staff was apologetic when we complained the next morning and made a tiny adjustment to our bill. However, they seemed more concerned with the exact wording of the response by security to our late night calls than with our terrible night. Could have rated a two but staff did apologize, and the setting is fabulous.
- Official Description (provided by the hotel):
- Nestled in the middle of Georgia's lake country, just 70 miles east of Atlanta on beautiful Lake Oconee, Cuscowilla Golf Resort offers award winning golf, fine dining, luxury accommodations and all the amenities you need to create incredible memories. ... more less
- Reservation Options:
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- Also Known As:
- Cuscowilla Golf Resort On Lake Hotel Eatonton