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“Pretty Good!” 4 of 5 stars
Review of Hilton Garden Inn Atlanta Airport North

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Hilton Garden Inn Atlanta Airport North
3.0 of 5 Hotel   |   3437 Bobby Brown Parkway, East Point, GA 30344   |  
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Ranked #1 of 8 Hotels in East Point
Certificate of Excellence 2014
Hamilton, Bermuda
Top Contributor
336 reviews 336 reviews
25 hotel reviews
Reviews in 62 cities Reviews in 62 cities
130 helpful votes 130 helpful votes
“Pretty Good!”
4 of 5 stars Reviewed April 12, 2013

Popped in to Atlanta to watch the 49's play the Falcons for the NFC Championship game. Very convenient location and the rooms were good. It is a 10 minute ride to downtown ATL. Good selection of restaurants in the near vicinity. Breakfast was included and was good.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil P, General Manager at Hilton Garden Inn Atlanta Airport North, responded to this review, May 14, 2013
Dear Nattysimps: Thank you for taking time to give us a positive feedback on your recent stay at our hotel. We are glad that you had a pleasant stay. We are committed to providing an excellent hotel experience for each one of our guests and we look forward to seeing you soon at our hotel. We hope that you select our hotel next time you are in Atlanta for a NFL game. Thanks again for your positive comments.
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362 reviews from our community

Traveler rating
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    114
    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Milton, Georgia
Top Contributor
64 reviews 64 reviews
57 hotel reviews
Reviews in 50 cities Reviews in 50 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 10, 2013

Stayed 1 night at this hgi and glad I picked. Very clean, nicely appointed rooms. Bed was nice and firm. The only downside to this hotel was the pickup from the airport. I waited almost 30 minutes for a pickup. It was a very busy evening with lots of cancelled flights so I understood the reason for the wait. I will come back to this Hotel.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 9, 2013

We stayed one night in this hotel since we needed to fly out of Atlanta the next day. We are Hilton Gold members. The experience was great. Front desk evening staff friendly at check in. Morning staff did not seem as outgoing or friendly. Our request to the evening desk clerk for a 2 PM checkout was no problem Very clean hotel. Well appointed rooms, bathroom clean and upscale. Refrigerator and microwave are nice to have. Breakfast was good and service was very good.

Room Tip: We stayed at the end of the hall away from elevators. Very quiet.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aspen Colorado
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 9, 2013

WE stayed at this hotel two different times - the first after replacing several light bulbs and batteries all went well and we had an excellent dinner in the on-site restaurant. the Second stay -= the airport shuttle really messed us up kept us almost an hour at the airport longer than necessary. As a result we asked about dinner at the restaurant and was assured they would be open until 10 pm (this was at 8:30pm) by the time we finally got picked up and to the hotel it was 9:30 - we were famished and of all things - the restaurant closed EARLY and we couldn't get a thing to eat. Even the pleading from several other guests and the front desk clerk could not convince the chef to cook 8 more meals! Very disappointing since that was one of the reasons we made the reservation there!

Room Tip: Eat at a good restaurant FIRST if you are arriving later in the evening.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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South Portland, Maine
Top Contributor
231 reviews 231 reviews
55 hotel reviews
Reviews in 72 cities Reviews in 72 cities
133 helpful votes 133 helpful votes
2 of 5 stars Reviewed April 8, 2013

Located near the Atlanta airport - it is about a 15 minute cab ride into the Centennial Park/Georgia Dome ($32). The airport shuttle does pick up every 25 - 30 minutes. This is a standard Hilton Garden (normally I would rate a 3) but I found the customer service lacking. When asked if the room had feather pillows (highly allergic/asthmatic to feathers) - we were told they were foam. Nope - there were two feather pillows in the room . Breakfast was a struggle - I was told to go get milk for my coffee from the coffee set-up, had to find utensils and most problematic was the attitude from the server that we were an inconvenience. We did mention the situation to the hotel manager and she did apologize and told us she spoke to the restaurant manager. A positive - we found the shuttle drivers to be very nice. There are numerous hotel choices in direct competition. I hope they address the customer service aspect.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 8, 2013

Comfortable, clean rooms. The main attraction for us was the free parking and free airport shuttle. You do have to sign up for the parking/room deal which does cost more than just the room, but can possibly save you considerable money if you have to park your car for over a week. We missed out on the breakfast because of our early flight but it looked like it would have been good. While waiting on the shuttle we watched them set it up.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macon, Georgia
Top Contributor
69 reviews 69 reviews
47 hotel reviews
Reviews in 42 cities Reviews in 42 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 8, 2013

We have stayed here 3 times now prior to early flights... Staff is friendly and helpful. Room is always spotless' We recommend this place to every one. Oh, and breakfast is huge if you want it to be .

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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Additional Information about Hilton Garden Inn Atlanta Airport North

Address: 3437 Bobby Brown Parkway, East Point, GA 30344
Phone Number:
Location: United States > Georgia > East Point
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in East Point
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Atlanta Airport North 3*
Number of rooms: 174
Official Description (provided by the hotel):
Hilton Garden Inn Atlanta Airport (North) hotel located only 1 mile north of Hartsfield-Jackson Atlanta International Airport. No worries on transportation as this Atlanta airport hotel provides complimentary 24-hour Atlanta airport hotel shuttle service. A top choice among other Atlanta airport hotels, the Hilton Garden Inn Atlanta Airport North is perfect in so many ways. Whether you're a discerning business professional or excited leisure traveler, guests will truly love the hotel’s amenities and most importantly their location. ... more   less 
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Also Known As:
Hilton Garden Inn Atlanta Airport North Hotel East Point

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