We decided to stay at the HGI Atlanta Airport North because of the great reviews and the Hilton reputation. After exiting into the city, our first sight was a guy being arrested at the Waffle House. (which is down the road from the hotel). There were many questionable looking people hanging around this area. We had previous reservations at the hotel, so we felt obliged to stay. The staff was very friendly and the hotel was clean, which made us feel comfortable about being there. During our 2nd night, we returned from the Braves baseball game around 10:30 pm and had a very difficult time finding a parking space. The hotel was hosting an event in the ballroom, which explains why we couldn't find a parking spot. We parked in the only available spot in the back, which we thought would be fine, since the parking lot was well lit. The next morning, as we were beginning to load our vehicle, we discovered that our lock had been punched and our vehicle was burglarized. Over $1800 of missing merchandise. Yes..my nice camera and other items were hidden, but the thugs didn't mind crawling through my truck to find what they wanted and didn't pay for. The private investigator finally called today, and explained this hotel has been hit at least 50 times since April 2012. Which leads to my next point--it is not HGI hotel's fault that thugs burglarized my vehicle. But since they know there is a problem, maybe a security guard or a locked gate would be beneficial, if they want to protect their customers and keep them coming back. HGI did help us by reimbursing our 2 nights and we are grateful for that. I would love to say that I would stay again, but this has been very traumatic for myself and my family.
- Official Description (provided by the hotel):
- Hilton Garden Inn Atlanta Airport (North) hotel located only 1 mile north of Hartsfield-Jackson Atlanta International Airport. No worries on transportation as this Atlanta airport hotel provides complimentary 24-hour Atlanta airport hotel shuttle service. A top choice among other Atlanta airport hotels, the Hilton Garden Inn Atlanta Airport North is perfect in so many ways. Whether you're a discerning business professional or excited leisure traveler, guests will truly love the hotel’s amenities and most importantly their location. ... more less
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- Also Known As:
- Hilton Garden Inn Atlanta Airport North Hotel East Point