Celebrating our anniversary with 2 other couples this past weekend, it started off well at check in when the supervisor upgraded us to the executive floor. We entered our room and rested, waiting for our friends to arrive. Returning from dinner (and many drinks) Friday evening, our electronic key would not open the door. My wife went to the front desk, returning with the clerk, whose key also did not work. Next came the maintenance man on duty and, of course, his did not work. Luckily, the subcontractor installing the new locks was just getting in his truck to leave when they called him to return. He passed his "Master" key over the lock and guess what happened....nothing. At the end of three hours, he drilled off the lock and installed a new one. The story continues the next morning when EVERYONE on the 14th floor had to take COLD showers, no hot water from the newly installed hot water heater.
The hotel staff could not have been more embarrassed or helpful. They went out of their way to provide us a courtesy room to wait in, refreshments, and hygiene products.
We have stayed there many times in the past and will continue to do so in the future. Everyone there from bellmen, front desk, bar, restaurant and management have always been friendly and helpful. Sometimes it is misfortune that makes a vacation or celebration memorable. So smile when things go awry and don't get angry with those trying to help!
- Official Description (provided by the hotel):
- Clear your head. Hear yourself think. Amid the Bustle of one of Atlanta's most desirable business locations Crowne Plaza Atlanta Paermieter at Ravinia offers you all the attributes of the finest business hotels. Impeccable service, Outstanding facilities and something more. A park-like setting of garden paths, rushing waterfalls and quiet pools. A setting that cultivates camaraderie, fresh thinking, new ideas. Take a VIDEO TOUR of our hotel. Situated in the heart of the Perimeter Center area, this Atlanta area hotel boasts ease of access to GA 400, I-285, Ashford Dunwoody Road, the Perimeter Mall, and many upscale restaurants. This Atlanta hotel is perfectly located for business and group travelers close to IHG, T-Mobile, Allscripts, UPS, IBM, CDC, Cox Communications, St. Joseph s Hospital, Scottish Rite Hospitals and Newell Rubbermaid, Arby’s Group, Auto Trader, CH2M Hill, Children’s Healthcare of Atlanta, Cotton States Insurance, Cox Communications, Cox Enterprises and Crawford and Co. The Atlanta, GA hotel features high-speed Internet access in all rooms, an indoor pool and health club, three restaurants, Bistro 55, The Mix lounge, Sylvia s Coffee Cafe featuring Starbucks coffee and the Four Diamond - Award winning LaGrotta Italian fine dining restaurant (just voted best hotel restaurant in Atlanta by ZAGAT). In addition, 32,000 square feet of newly renovated meeting space provides both social and meeting guests a relaxed and memorable experience. For your convenience, the Atlanta hotel provides complimentary shuttle service to the MARTA train station located directly across the street at Perimeter Mall, which provides continuous transportation to and from the airport, as well as a variety of other Atlanta locations. ... more less
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- Also Known As:
- Crowne Plaza Atlanta
- Crowne Plaza Perimeter Center