Our first stay was Thanksgiving night. The clerk at check-in was not the usual friendly Embassy Suites employee. The kitchen ran out of food during breakfast (8AM). After sending a note to corporate, I received a very rude call from the manager. No apology, just mad that we sent a note. Second stay was mid December. Still not the greeting usually given. The chair in the living room was so stained we covered it with a towel. Blue nail polish was all over the bedside table. The clincher was a charge in mid December for over $300 for another guest. The manager, again, was rude and just said they would credit my account. That was done. Now, I have 2 more charges on my credit card for 2 other guests stays in December. I am in contact with Hilton Corporation, but this has shown me that this location is poorly managed and trained! I would find another hotel!!! This has been a nightmare to clear as the location's management seems perturbed that I bother them with these charges!!!
- Official Description (provided by the hotel):
- Recently remodeled upscale hotel located in the Perimeter business and shopping district of Atlanta, adjacent to MARTA, providing access to all Atlanta attractions including the airport, Georgia World Congress Center and the Georgia Aquarium. All guests receive Complimentary Cooked-to-Order Breakfast and Manager's Reception daily. Hotel offers free parking and complimentary shuttle service within 3 miles to a variety of restaurant options from casual to fine dining and great shopping at Perimeter Mall. Onsite amenities are restaurant, Starbucks, free fitness and business centers, indoor pool and meeting space. Hilton Honors Program and Hilton Stay Connected wireless internet. ... more less
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- Also Known As:
- Embassy Suites Atlanta - Perimeter Hotel Dunwoody
- Embassy Suites Atlanta Perimeter Center
- Atlanta Embassy Suites