Stayed with the family. Great place with a nice gym and awsome indoor pool. Staff very attentive and friendly. Breakfast is fresh and decent variety. I don't think they gain any points by charging $10 x day for wifi that barely works. Would definitely stay again.

I visited this property for two nights in December 2012 for a meeting. Check in was friendly and helpful. I am a elite member of the hotel's loyalty program so I was given a room on the top floor. The room had been updated in the not-too-distant past (i.e., flat screen TVs, etc.); however, there were some signs of wear and tear (wallpaper starting to peel in places, a little black mold or staining on the grout). The bed was comfortable. I liked the general design of the two-bedroom suite, the refrigerator and microwave were handy, and the shower water was hot - just as I like it.

The location is a plus or minus depending upon what you need. The location was fine for me since I was there for a meeting. I did not need to be downtown Atlanta. I had a car so the restaurants, salon and shops I wanted to visit were easy to visit.

The one major downer was that some of the staff were severely lacking in a customer service orientation. The people I encountered at check-in were great. Later in my stay, I was confronted with an inability to manage simple requests with a can-do attitude.

Would I stay at this property again? It would depend upon the circumstances. If I were visiting a conference hosted there, yes. If I did not need to be at the location for a conference, I would need to consider other options.

Pros:

The bed is great...Slept awesome...Very comfortable.
The Pillows are cool, you have a whole range of choices as 5 are on the be (mini pillows)
The linens are great quality and nice to sleep in.
The in-room decaf coffee is awesome, better than in the lobby/restaurant.
Half and half included,
Free happy hour with snacks from 5:30-7:30 is great.
Location, okay...but you either have to take the shuttle or walk a half mile or so to go anywhere., though there is a steak house at the bottom of the hill. Rental car is suggested, even if for a short trip to the mall (stores/eating).
Great breakfast! Omelets cooked to order!
STAFF IS AWESOME, very personable.

Cons:
NO WI-FI unless you pay an ungodly fee of $10 or more a day. Ridiculous amount. $1-2 a day, ok, cuz you figure most people are gone during the day anyway.
Hot water is never really hot....tepid and you have to wait 10 minutes for it to warm up. Aged plumbing?
The furniture had holes in it, one as big as the base of a coffee cup (on the couch) ...bathroom wooden stand was falling apart.
Lampshades falling apart.
Think of it as an elderly hotel that needs some maintenance....but if you aren't a fanatic for absolute perfection, it's quite okay.

I'd stay here again, but for the cost, and no wi-fi, and lack of hot water at times, I'd have to argue the price. I've stayed at better places for less money....having traveled the world. Don't expect 5 stars, but the people who stay here are mostly here for training nearby, so consider it a comraderie type place to meet other IT people. NO WI-FI? You gotta be kidding!

We stayed here 3 nights. We had a standard 1 king bed, 2 room suite. It was a large size, about 400 SF, with a bedroom with a king bed which could be closed off from the living room which had a sofa bed. The bathroom was good sized.

The suite was entered by a door on an indoor corridor overlooking a large atrium. Three glass elevators overlooked the atrium, but not all seemed to work all the time. The first floor had the lobby, a decorative pool, a Starbucks and small restaurant, and a large area with tables and chairs for breakfast only. The breakfast had a good variety, with made-to-order omelets. Many people gave the omeleteer a dollar. There is also a small indoor pool. We had good sandwiches at the restaurant one dinner.

There were a few negatives, such as being able to hear your neighbors, a bathroom door not able to close, a broken toilet seat, and slightly worn furniture, but in all it was quite acceptable.

The service was good and friendly.

The hotel is a short distance from the MARTA Sandy Springs station. There is a hotel shuttle which picks you up when you call. You should wait by the Taxi sign. It is walkable, but not easily with luggage. Whenever you want a ride to and from there to any other reasonably close place, you ask for a ride, at which time someone jumps into a an old ?12 passenger van, which is usually available, and off you go. I never knew if tipping was usual, but I mostly tipped about $2. At least it was cheaper than a taxi.

There is no free WIFI, but there are 2 free computers in the Business room, which sometimes work, and a printer which may need ink. I asked 3 times.