We chose this hotel for its pricing and for the mini kitchen. I contacted the manager 10 days in advance to make sure our rooms would be available for us. We had reservations for 8 days while we were preparing for our daughters wedding. We also booked a room for my mother ( who needs a 24 hour companion ), brother and sister in law for 2 nights. We were given a smoking room on the smoking floor (6th) even though we had reserved a non smoking room. Management offered to move us to a non smoking room with a single bed for the night and then to a non smoking double bed for 2 nights and then to a non smoking room with a king in 2 more nights. I had no desire to change rooms so many times so I requested smoke erasing spray and sprayed the room every hour for the 1st evening. When my 84 year old mother , brother and sister inlaw checked in they were given a double bed and a fold out couch.in stead of the 2 double bedroom. Management refused to transfer to another room saying that they were full for the weekend. The hotel notified everyone that the water would be turned off Friday 10 AM until 6PM due to a boiler repair. No water or toilets that day until 10 PM.! Management did say that they would make arrangment for guests to use showers and toilets in another hotel down the street but the line became so long that many people gave up. The overall experience was terrible. I did complain to expedia and received a $50 refund but i would never recommend this hotel to anyone
- Also Known As:
- Extended Stay Deluxe Atlanta-Gwinnett Place Hotel Duluth
- Extended Stay Deluxe Atlanta-Gwinnett Place Hotel
- Duluth Extended Stay
- Extended Stay Duluth
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