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Hyatt Place Johns Creek: Traveler Reviews

3.0 of 5
11505 Medlock Bridge Road, Duluth, GA 30097
Hotel amenities
Hyatt Place Johns Creek
Ranked #11 of 23 hotels in Duluth
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42 reviews from our community

    Trip type
Traveler rating
    19
    12
    4
    5
    2
Date Rating
Los Angles
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“Nasty mold in AC unit and on walls”
1 of 5 stars Reviewed January 4, 2012

After checking in late we noticed a musty smell in the room. When we woke up the next morning the sealed window in the room had puddles of water streaming down the glass. There was mold along the wall where the sprinkler for the room was located. But that wasn't the horror it was the in wall AC/heating unit. Once we took the cover off it revealed a mold horror show. We were offered to move to another room on the same floor and it smelled worse than the room we were in and the AC unit also had mold growing. Since I considered this a serious health issue I alerted Hyatt corporate including emailing a photo of the unit and after 45 days no response.

  • Stayed November 2011, traveled with family
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
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Ask eaglerockbarbie about Hyatt Place Johns Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPJohnsCrekk, General Manager at Hyatt Place Johns Creek, responded to this review
April 7, 2012
I want to personally "Thank You" for sharing your comments. Our goal is to always provide the best possible experience for our guests and I am sincerely sorry we failed to do that. Your comments are extremely valuable to me. I want you to know I do not take your comments lightly. It is apparent the areas in which additional training should, and will occur. I have shared your experience with the Executive Housekeeper as well as our Chief Engineer to ensure we, as a team, know the areas in which we need to improve. I am disheartened to know we fell behind the eight ball. I can assure you this level of cleanliness and service is not indicative of what we are capable of providing. I hope you will forgive us and will give us another opportunity to host you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Cozy and Comfortable”
4 of 5 stars Reviewed December 19, 2011

I had a two night reservation at this hotel. Although the rooms are spacious, the bathrooms are quite small. There is a sitting area with a couch and a longer chaise sectional. The desk was a nice touch, as I spent my evenings doing school work. There is a complimentary shuttle (that travels within a three mile radius of the hotel). I found the shuttle drivers and hotel staff to be very accommodating. There are a limited number of food items that are available around the clock. Coffee and chili were available after hours (late) both nights of my stay, which, oddly enough was what I was looking for. There are several restaurants in the local area, so dining choices outside of the hotel are plentiful. I would definitely stay here again, if in the area.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jennifer10010 about Hyatt Place Johns Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Quiet & modern”
4 of 5 stars Reviewed October 13, 2011

Didn't know what to expect because I did not know the area.Hotel was contemporary,the lobby and dining area are together.no restaurant per se but you can order light fare and beer or wine.There is a bar.Breakfast is included but other than oatmeal no hot items.I thought it could have been better.You can order eggs which you are charged for.There is not an indoor pool.The room was clean & spacious.A very small bathroom & closet.The bed was very comfortable & no noise problems from hall etc.There is a beautiful lake & picnic area behind the hotel with a paved track to walk or jog.I would stay at this hotel again.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask delliemd about Hyatt Place Johns Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
“This Hotel is in a Quiet area of Duluth, Ga.”
4 of 5 stars Reviewed October 12, 2011

I wanted to stay as close as I could to Road Atlanta for I went to the Petit Le Mans race that was from September 28th - October 1st 2011. And I didn't care that this hotel was around 40 miles from the track. I was also saving money, I got my room for $79.00 a night. I arrived on the 30th of September and checked out October 2nd 2011. I had a couple of problems the first was when I looked at the driving directions up from I-85 I took the right exit 104 but when I got up to Highway 141 I took a left and should have taken a right. I then called the hotel and turned around. But it was to late the rush hour traffic for the area had begun. And it took forever to go 6 miles so please make sure you know how to get to this hotel. The other problem I saw at this Hyatt Place was my room #302 didn't have much of a view and when I opened the window there was no screen? I looked outside and saw a lot of trash that was on the ground. A couple of cardboard boxes and trash in general. The room was very nice the only problem I had was the light above the phone was out for the two days I was there.

Room Tip: If you want a view don't get room 302 the tree's are in the way.
See more room tips
  • Stayed September 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask itellitlikeitis about Hyatt Place Johns Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice Rooms”
4 of 5 stars Reviewed October 7, 2011

The rooms were very spacious and the couch was comfortable. I loved the bed and pillows. Nice big TV in the room. There wasn't much of a breakfast in the morning. Just a small area. The staff in the front desk was rude and acted like she didn't want to be there. However the rooms made up for it and so did the price.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask alex t about Hyatt Place Johns Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hyatt Place Johns Creek

Also Known As:
Hyatt Place Johns Creek Hotel
Hyatt Place Johns Creek Hotel Duluth
Hyatt Place Duluth
Hyatt Duluth
Duluth Hyatt
Address: 11505 Medlock Bridge Road, Duluth, GA 30097
Region: United States > Georgia > Duluth
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Duluth
#3 Family Hotels in Duluth
Price Range: $
Hotel Class:3 star (3*)
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