Okay, if you're like me and use to staying at nice hotels, then please don't make the mistake I did. So, how did we end up here anyway??? Well, spur of the moment, my husband and I decided to go and hang out in the Gwinnett area. Knowing that we would be probably have a couple drinks, we decided to stay in the area. The fact that we were just checking in around 9:00 p.m., we didn't really want to spend alot on a room for a several hours. After calling all of the other NICE hotels, their nightly rate was much more than we wanted to pay an 11 hour stay. Unfortunately, we chose the Quality Inn....biggest mistake ever. I want to be clear by saying that the customer service was actually good. When we checked in, the desk clerk was very courteous and helpful. After we got the keys, I was a little shaken by the number of people that were kind "loitering" around the hotel! Anyway, so we go into the room and it was an old 1990 NASTY DIRTY ROOM!! You had to push the door just to get in, the furniture was old and broken, and the bed was DISGUSTING!!!!!!! It looked as if the sheets had never been changed! I immediately called the front desk and told him how unhappy I was and that I wanted a refund. The clerk offered to give me another room on another floor, supposedly where their "suites" are located. We walked up two more flights of steps (no elevators) to the suite which upon us first entering looked okay. Unfortunately, after closer examination, I noticed hair (couldn't tell whether it was human or animal) all over the floor! Clearly, the floor had NOT been vacuumed at all! So once again, I contacted the front desk! He came up to take a look and immediately apologized and offered to show us another room! At this point, I had become extremely irritated. He took us into the room adjacent the dirty one and finally it looked decent. I didn't, however, walk on the carpet at any time during my stay!!! Now, what else made this stay so horrible.....there was a crying baby (toddler) on the hall! When the baby wasn't crying, he was running up and down the hallway screaming!! What else was horrible? Oh, I left out to go to WalMart and when I returned, I was literally AFRAID!! When I got back, there were guys cursing and screaming, there were girls in the parking lot using profanity.....it was just bad! I'm sure that more takes place at this hotel other than what hotels are actually for! Can't comment on breakfast because I wouldn't let anything in this hotel touch my lips if my life depending on it!!
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- Also Known As:
- Duluth Quality Inn