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“Fabulous !!!!” 5 of 5 stars
Review of Sonesta Gwinnett Place Atlanta

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Sonesta Gwinnett Place Atlanta
3.5 of 5 Hotel   |   1775 Pleasant Hill Road, Duluth, GA 30096   |  
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Ranked #1 of 22 Hotels in Duluth
1 review
“Fabulous !!!!”
5 of 5 stars Reviewed October 5, 2013

I travel a lot. This time was for Catalyst 2013. The hotel was packed and can really stretch the staff pleasing so many during such a large event. They kept a smile on their face, always polite and will to go the extra mile. Thank you Daisy and Ashley for an easy and friendly check out and thanks for going out of your way to assist me this morning Temaran (go Miami Heat) Lisa Lupola Momentum Church Gulf Breeze, Florida

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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372 reviews from our community

Traveler rating
    225
    94
    35
    7
    11
See reviews for
61
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Lawrenceville, Georgia
1 review
5 of 5 stars Reviewed October 4, 2013

I thought my experience at Hilton Head Island's Sonesta Resort was the best I ever had, BUT when I re-visited what is now Sonesta Gwinnett Place it really took the cake! I remembered front desk personnel Daisy and I am overwhelmed with joy that she is still with your company. She is the absolute most patient and personable front desk person that you could ever meet. This hotel will remain profitable while having guest to have a "Daisy" to greet them as their first point of contact. I love it! My fiancé and I are enjoying our stay immensely.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiansted, St. Croix
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 1, 2013

I couldn't say more about this location. The staff and service personnel are attentive, responsive, knowledgeable and an all-around precision team! I'll definitely be staying here anytime I'm in the area.

Room Tip: I was in a group and no one mentioned any drawbacks to their rooms. The building itself is easily ac...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
5 of 5 stars Reviewed September 30, 2013

The customer service was outstanding, especially Ashley, and Robert, at the front desk. The breakfast buffet at the Grapevine was also outstanding. I would stay there again. The only thing that I wish they had more of was television stations.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Saint Lucie, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2013

The stay, Food & service was great. Amsale remembered me from a previous stay and brought out my drink without asking. Tea half cut. The bell men Terence & Skip took care of use on the road. Hope to see everyone soon. :)

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tifton, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 26, 2013

My first stay here was great. This time we got here around 11:00 pm and hit the bed. Upon awakening we realized our toilet was stopped up and the sheets had a mildew smell. Front desk was notified upon check out. Hopefully they fixed it.

Room Tip: Flush toilet upon arrival several times!!!
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcyAdams, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, September 27, 2013
Thank you for your review. I apologize for the inconvenience of the toilet and that you did not find the sheets to smell fresh. I have shared your information with our staff as we always strive to improve our guests experience. It looks like from your other ratings, you were pleased. I do hope that if you are in the area again, you will give us another opportunity. Please feel free to contact me directly if you are going to be in the Duluth area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 25, 2013 via mobile

This is a very nice hotel. Staff is very friendly. Hotel is very clean. If you have a problem they are there to help you. Very easy to get to from anywhere. There was a problem with continental breakfast. We should have gotten continental breakfast with our stay but we were told they were not not getting breakfast. Went to the front desk and told them that we were expecting breakfast and right away we were given a coupon for my husband and I for a full breakfast.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcyAdams, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, September 27, 2013
Thank you for your feedback, I am glad you enjoyed your stay. I too think we have a great staff and will certainly share your comments with them. I hope you will join us again if you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Gwinnett Place Atlanta

Address: 1775 Pleasant Hill Road, Duluth, GA 30096
Phone Number:
Location: United States > Georgia > Duluth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Duluth
#2 Family Hotel in Duluth
#3 Romantic Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Gwinnett Place Atlanta 3.5*
Number of rooms: 410
Official Description (provided by the hotel):
At the Sonesta Gwinnett Place, you’ll be within easy reach of the history and vibrancy of downtown Atlanta and a short drive from some of the most captivating and fun spots north and east of the city. And right outside your door, you will find ample options for shopping, dining, and entertainment. It’s all thanks to our convenient and central location off I-85 in the northeastern suburb of Duluth, at the heart of vibrant Gwinnett Place. Relax at our unique indoor/outdoor swimming pool, with wading area suitable for kids. Indulge in our whirlpool. Enjoy a leisurely breakfast or long lunch at our casual restaurant - Grapevine Restaurant - where you’ll find plenty of menu items infused with a southern flair. Dinner is offered daily in the Kaets our fine dining steakhouse. Or settle in for a nightcap at Button’s Lounge. No matter the venue, our southern hospitality is always on the menu. ... more   less 
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Also Known As:
Marriott Gwinnett Place Atlanta Hotel Duluth
Marriott Duluth
Marriott Hotel Duluth
Duluth Marriott

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