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“Great hotel” 5 of 5 stars
Review of Sonesta Gwinnett Place Atlanta

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Sonesta Gwinnett Place Atlanta
3.5 of 5 Hotel   |   1775 Pleasant Hill Road, Duluth, GA 30096   |  
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Hotel amenities
Ranked #2 of 22 Hotels in Duluth
Atlanta
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
“Great hotel”
5 of 5 stars Reviewed August 20, 2013

I have stayed here several times when it was a Marriott and liked it very much. So I was curious if it was still as nice since it changed owners to a Sonesta Hotel and it was! Customer service was excellent, the rooms were clean and very comfortable and it's a great location. I will definitely return.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcyAdams, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, August 26, 2013
I am so glad to hear that you came back and tried us as a Sonesta. We pride ourselves on even better service now! I appreciate your feedback and will share it with our team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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336 reviews from our community

Traveler rating
    209
    79
    30
    7
    11
See reviews for
58
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166
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2013

All staff I encountered were friendly and helpful (front desk, house keeping, restaurant, and driver). The bed and bedding was inviting and comfortable, just like home. Good location to Gwinnett and I-85.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Gatos, California
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 14, 2013

On check in, Daisy, Jron and the very affable concierge were spot on with friendliness and service. The room's beds and other amenities surpassed our expectations - but the buffet was something to write, well, here about! It was a $25 buffet for half that price. Excellent top quality meats, freshest of fruit and staffed omelette bar. Didn't get his name, but the waiter was extremely friendly and professional. Kids loved the indoor/outdoor pool too. Thanks, Sonesta. You're hiring the right people and doing a great job!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcyAdams, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, August 16, 2013
Thank you for your review. I appreciate your feedback and love sharing the comments with our staff. They love to see their names in print! I hope you will join us again if you are going to be in the Duluth area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amelia island Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2013

Best bed we have ever slept in. Also, the pillows were fantastic-wish I could buy one! Everyone was so friendly and accomadating. Barbara and Eric @ Buttons were terriffic. Certainly look forward to staying there again soon.

.

Room Tip: We prefer high up/away from elevators
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcyAdams, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, August 16, 2013
Thank you for posting your review. I will share your comments with our team. We often get comments about the front desk staff, so when other departments are mentioned, it really goes a long way! I am glad to know you will be joining us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 13, 2013

Walking in to the hotel I didn't realize that it was no longer a Marriott! At check in Anne honored my Marriott Gold Elite status and gave my concierge lounge access and upgraded my room! I was very pleased with Anne going the extra mile to take care of my needs! She also signed me up for Travel pass rewards. The next morning was greeted by her smiling face when I was having breakfast in the lounge. Anne is a great asset to the hotel!!!!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2013

I have recently traveled several times to the Atlanta area for work and have had a hard time finding a hotel that made me feel comfortable. I am a married woman traveling on business, and just wanted a nice, safe and a little luxurious hotel.. I have found it with the Sonesta Gwinnett Place in Duluth. The staff is very friendly and very accommodating! The rooms are nicely decorated and very clean! This is my hotel of choice for any future trips.

Room Tip: My bed faces the window and it overlooks the pool and is in the main tower. I love this room!
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 11, 2013

My husband and I recently stayed at the Sonesta Gwinnett Place for his class reunion. The hotel is beautifully decorated - shiny floors nice furnishings, friendly staff and a smooth, quick check-in and check-out. Our room was immaculate, nicely decorated and very quiet. I did visit the hotel bar and it was wonderful as well. The grounds and pool & patio area were lovely. I would recommend this hotel.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcyAdams, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, August 16, 2013
Thank you for your feedback. I am glad we were able to be part of your fun weekend. We love hosting reunions and seeing how excited everyone is to see each other. I hope you will stay with us again if you are in the Duluth area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Gwinnett Place Atlanta

Address: 1775 Pleasant Hill Road, Duluth, GA 30096
Phone Number:
Location: United States > Georgia > Duluth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Duluth
#1 Family Hotel in Duluth
#3 Romantic Hotel in Duluth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Gwinnett Place Atlanta 3.5*
Number of rooms: 410
Official Description (provided by the hotel):
At the Sonesta Gwinnett Place, you’ll be within easy reach of the history and vibrancy of downtown Atlanta and a short drive from some of the most captivating and fun spots north and east of the city. And right outside your door, you will find ample options for shopping, dining, and entertainment. It’s all thanks to our convenient and central location off I-85 in the northeastern suburb of Duluth, at the heart of vibrant Gwinnett Place. Relax at our unique indoor/outdoor swimming pool, with wading area suitable for kids. Indulge in our whirlpool. Enjoy a leisurely breakfast or long lunch at our casual restaurant - Grapevine Restaurant - where you’ll find plenty of menu items infused with a southern flair. Dinner is offered daily in the Kaets our fine dining steakhouse. Or settle in for a nightcap at Button’s Lounge. No matter the venue, our southern hospitality is always on the menu. ... more   less 
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Also Known As:
Marriott Gwinnett Place Atlanta Hotel Duluth
Marriott Duluth
Marriott Hotel Duluth
Duluth Marriott

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