After personally calling the Atlanta/Duluth hotel directly and booking a room for 3 adults and 2 children, I was told and reassured we would have a rollout bed when we arrived. After getting there to check in, the desk clerk told me they don't even offer rollout beds at this hotel. I then asked where would I put the 5th person since the rooms only had 2 double beds. I was actually told they would give me a blanket and pillows and that my child could sleep on the floor.....REALLY????????? They originally had charged me $5 extra for the 5th person with a total of $128 for the night. When I asked for a discount for the inconvenience, guess what I received, $5 off, so I had to pay $123 for my child to sleep on the floor. The floor was so hard we ended up putting 3 people in one of the double beds. Definitely was uncomfortable. Though the room was clean, all the lights on the wall behind the bed did not work. The bulbs were blown, so I called down to the front desk and was told I'd have to come get them. It ended up being an electrical problem though the bulbs were blown. We definitely will not be staying at this location again. I do have to say the desk clerk was not rude and looked overworked. I never saw another hotel employee until we ate breakfast this morning. They definitely need two desk clerks working at all times as there were 2 other couples waiting to check in behind me and no one else was there to take care of incidentals such as ours. I felt they should have offered me a better discount since it was THEIR fault we didn't have enough beds to sleep comfortably.
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- Also Known As:
- La Quinta Inn - Duluth Hotel Duluth
- La Quinta Duluth
- Duluth La Quinta