We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Leah was nice!” 4 of 5 stars
Review of Comfort Inn

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added Comfort Inn to your Saves list
Comfort Inn
2.5 of 5 Hotel   |   5487 Westmoreland Plaza, Douglasville, GA 30134   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #3 of 12 Hotels in Douglasville
GreenLeadersSilver level
Jacksonville, Florida
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
“Leah was nice!”
4 of 5 stars Reviewed 3 weeks ago

We stayed one night this past weekend and everything was in order. We had accumulated enough points to qualify for a free nights stay. Leah was working the front desk and while keeping things organized in the lobby and breakfast area, took the time to always smile and speak to guests in a pleasant manner. The room was fine for a one night stay and the breakfast was just right. Have stayed here before and will no doubt be back.

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Comfort Inn, responded to this review, 1 week ago
Dear Bkirkatl,

We love repeat guests! Thank you for the great words about the hotel. When a guest comes back by choice we know we are doing something right. There are so many options today it really is all about the customer service. Our team offers great customer service and they truly enjoy what they do.

We look forward to serving you again soon!

At your service,
The team at
Comfort Inn, Douglasville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

53 reviews from our community

Traveler rating
    22
    15
    10
    3
    3
See reviews for
16
10
3
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here one night. Check in was quick, the young lady was very nice , she gave me a list of places that deliver. The hotel was very quiet, just a little dated, needs a little remodeling. I'm a elite member so I can check out up to 2pm and I had a sign on the door, but the maid knocked twice and a staff member called me . At check in she told me it was being noted. I just wish communication was better. My place away from home, I don't wanna be bothered . Overall good stay plus it's right off the interstate 20.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Comfort Inn, responded to this review, 4 weeks ago
Dear Veda38,

Thank you for taking the time to review your stay here with us with such kind words. We take pride in our hotel along with the items we are able to offer our guests. I would like to apologize for the ms-communication between our staff, and will make sure we take care of that right away. We hope that you were able to enjoy more than our wonderful hotel while in town. We are pleased to hear that you enjoyed your stay and we look forward to serving you again the next time you are in the area.

At your service,
The team at Comfort Inn Douglasville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernon, Alabama
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2014

The best way I know how to tell you about my experience is to make a PROs and CONs list of my stay:
CONs: 1) A few very minor issues like a light bulb without a cover, a TV remote that didn't work, and a mini-fridge that didn't cool very well at all, but nothing serious
2) Snack and drink machines seemed to only be about 25% stocked (so bring your own snacks!)
3) The settings on the shower head in our room would not change

PROs: 1) Very comfortable beds and a peaceful room
2) Although breakfast wasn't the best for me, they had a decent variety, and I appreciate that it was no extra charge
3) About 12 miles away from Six Flags
4) Extremely nice and helpful staff. They accommodated to my requests and didn't complain even though I came down and asked for several items

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Comfort Inn, responded to this review, August 9, 2014
Dear Jessee H,

We appreciate knowing the things that please you as well as those areas that may need more attention. It is our goal to provide the high quality standards you have become accustomed to. I will be sure to share your comments with the team to help us to continuously grow. Thank you for taking the time to share you experience and we hope to see you again the next time you are in town.

Sincerely,
The team at
Comfort Inn, Douglasville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Defiance, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 17, 2014

I stayed in this hotel for 3 weeks. The staff is very helpful and polite especially the girl with the foreign accent. Pool was clean and pool area was always neat and stocked with fresh towels. Contestants from a reality show were staying there while I was there. Loved the location close to every thing and no crime. I highly reccomend this hotel you will not be disappointed

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Comfort Inn, responded to this review, July 20, 2014
Dear Holgate98,

Thank you for taking the time to write a review about your recent visit with us.

We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guest. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

At your service,
The team at
Comfort Inn, Douglasville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
72 reviews 72 reviews
31 hotel reviews
Reviews in 43 cities Reviews in 43 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed July 6, 2014

This hotel was remodeled since our last visit three years ago. It is refreshed and improved. The staff was pleasant and friendly. Rooms were clean and comfortable. Wifi and breakfast was great. Excellent value for the price in urban neighborhood of Atlanta.

Green Features: green program was implemented for linen and energy efficiency
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Comfort Inn, responded to this review, July 7, 2014
Dear UpperCapeResident,

Comfort, cleanliness, and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay a second or even third time over many years. I will share your comments with the team and we look forward to serving you again the next time you are visiting the area.

Thank you,
The management team at
Comfort Inn, Douglasville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 29, 2014

My request for early check in was honored with ease. The hotel is basic but fresh and clean. The staff welcoming. A call to the front desk to quiet the kids on a bus trip ( made at 11:00 pm) plus my ear plugs, allowed for a good night's sleep. All the basics for a quick overnight stop.

Stayed June 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Comfort Inn, responded to this review, July 4, 2014
Dear ZanAA1987,

Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing to providing you the same pleasant accommodations and service the next time you are in the area.

Kind regards,
The team at
Comfort Inn, Douglasville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Coast
Top Contributor
110 reviews 110 reviews
85 hotel reviews
Reviews in 86 cities Reviews in 86 cities
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed June 17, 2014

We arrived well before check-in and were told our room was not ready. It was imperative that we get settled as we had to dress for an event. The front desk worked until they found one that was near ready and the second it was, sent us up.

There were some noise issues but there was a large group in the hotel and we were near a stairwell, the vending machines, and pool and lobby noise. Felt we had no right to complain about the location of our room since they did what they could to accommodate us at check-in.

Breakfast had a good variety and the breakfast room was situated in the lobby overlooking the pool. Attractive set-up.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Comfort Inn, responded to this review, June 20, 2014
Dear Giggy,

Very kind words, we thank you! We appreciate you comments and your understanding about certain issues, and hope we were able to accommodate you well during your entire stay. I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking to provide you the same pleasant accommodations and service the next time you are in town.

Warm regards,
The team at
Comfort Inn, Douglasville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Comfort Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn

Address: 5487 Westmoreland Plaza, Douglasville, GA 30134
Phone Number:
Location: United States > Georgia > Douglasville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Douglasville
#4 Business Hotel in Douglasville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Visit The Comfort Inn, Douglasville, Georgia a tranquil high ceiling lobby property with ambient music to usher you in to a blissful stay. Our designated "Your Morning Breakfast" is full of hot and delicious options, making breakfast at the Comfort Inn Douglasville the perfect way to start your day. Our food offering consist of eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. Guests of this Douglasville, GA hotel are also invited to enjoy the exercise room, with an elliptical machine, weights and treadmill as well as our Outdoor Pool. Business travelers to our Georgia hotel will appreciate conveniences like our business computer and access to copy and fax services including complimentary long-distance calls including Canada. We almost forgot, you generally stay for the rooms. Not only do we have the above standard rooms in regards to cleanliness, we also have rooms with full-size kitchens. This way, you not only feel like you're at home, but you can cook one of your home recipe. Stay with the Comfort Inn, Douglasville, GA, we provide more than just a room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Choice Hotels, Priceline, Travelocity, Hotels.com, Odigeo and Tingo so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Douglasville
Douglasville Comfort Inn

Owners: What's your side of the story?

If you own or manage Comfort Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.