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“Good stay” 4 of 5 stars
Review of Comfort Inn & Conference Center Northeast

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Comfort Inn & Conference Center Northeast
3.0 of 5 Hotel   |   2001 Clearview Ave, Doraville, GA 30340 (Formerly Metro Hotel Atlanta Northeast)   |  
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Ranked #1 of 6 Hotels in Doraville
Strawberry Plains, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good stay”
4 of 5 stars Reviewed March 21, 2014

The hotel staff is very friendly and helpful. The bathroom ceiling needed to be redone, but that was my only problem with our room. I had to do laundry while I was there, and the 4th floor where the guest laundry was located smelled terribly of smoke, and the guest laundry machine did not smell good at all. We found this Comfort Inn on Groupon, and were satisfied with our visit.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations-KK, Guest Relations Manager at Comfort Inn & Conference Center Northeast, responded to this review, March 25, 2014
Dear Audra,
Thank you for letting us know about you recent stay with us at the Comfort Inn & Conference Center Hotel in Atlanta. We appreciate all of our guests’ feedback and we take your recommendations seriously. I apologize about the guest laundry service and I will make sure our General Manager is aware of the issue. We’re glad that your enjoyed the room and our friendly staff. We hope you’ll come visit us again soon next time you need a hotel in North Atlanta.
Best wishes,
Kaitlyn Kilby, Guest Relations Manager
Comfort Inn & Conference Center Northeast (Atlanta)
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80 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 16, 2014

The trash cans outside were overflowing and the carpet in the elevator was disgustingly dirty. The ice machine on our floor was down for the entire time of our stay. We had arranged to use ChOICE points for one night of our stay; however, they charged us instead, and we had to spend time getting that straightened out. The most redeeming feature of the hotel was COURTNEY, the front desk attendant. We were there for two days and she seemed to be there two days as well! She was extremely helpful and friendly. The hotel is close to the Marta which is quite convenient for going downtown. Because they take animals, we might have to stay there again; however, it will only be because we can take our dog.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations-KK, Guest Relations Manager at Comfort Inn & Conference Center Northeast, responded to this review, March 19, 2014
Dear Eurodame,
Thank you for the review of our Comfort Inn & Conference Center Hotel in North Atlanta. We appreciate hearing from our guests and take all feedback seriously. I will let the General Manager know about these issues so that we can address them accordingly. I’m glad that Courtney was able to make you feel welcomed during your stay with us at our Doraville, GA hotel. We would love to welcome you and your dog the next time you need a hotel in North Atlanta.
Best wishes,
Kaitlyn Kilby, Guest Relations Manager
Comfort Inn & Conference Center Northeast (Atlanta)
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Atlanta, Georgia
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 23, 2013

Have visited this most conveniently located hotel many times. Great lkocation and access from anywhere in metro Atlanta; ample parking; great staff; cozy setting - be it for wedding or any other event or gathering.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ComfortInnATL, General Manager at Comfort Inn & Conference Center Northeast, responded to this review, November 25, 2013
Dear VIP00000,
We at the Comfort Inn and Conference Center NE want to thank you so much for your kind remarks. It is always great to hear that our hard work and effort do not go unnoticed. I will be glad to pass your compliments on to the staff here at the Comfort Inn and Conference Center NE. We look forward to your next visit to the Comfort Inn and Conference Center NE.

Sincerely
Robbie Patterson
General Manager
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Atlanta, Georgia
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2013

Very friendly staff, clean, comfortable bed and shower. My trip there was spur of the moment, but i'm glad I chose this particular hotel to stay the night.
Although I would have liked a fridge and microwave in the room, the one inside the dining hall was okay.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ComfortInnATL, General Manager at Comfort Inn & Conference Center Northeast, responded to this review, October 16, 2013
Dear Joshua T,
Thank you for staying at the Comfort Inn and Conference Center NE. I am so happy to hear that you were pleased with your stay. We at the Comfort Inn and Conference Center NE strive to provide excellent service at an excellent rate. We look forward to your next visit to the Comfort Inn and Conference Center NE.

Sincerely,
Robbie Patterson
General Manager
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Thomasville, Alabama
1 review
1 of 5 stars Reviewed August 27, 2013

Room and bathroom smelled like bleach. the room had no regriferator or microwave. TV signal was not clear. Outside appearance of hotel was not appealling. There was no breakfast attendant to help with the breakfast. Hotel is hard to find as well.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ComfortInnATL, General Manager at Comfort Inn & Conference Center Northeast, responded to this review, September 4, 2013
Dear Traveler219,
I do apologize that you were unhappy with your stay. Please know that we do the best to provide excellent service with the resources we are provided. We are working hard to fix any issues that are within our control. Thanks for your feedback.

Sincerely
General Manager
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Palm City, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 28, 2013

On checking in when we got to our room the room had not been cleaned. We were given a clean room but had to move again the next day back to our original room. It seemed the hotel was understaffed and that is why the cleaning staff could not keep up. We were there for 6 days for baseball tournament. There were 2 other teams and a wedding party also staying there. The hotel is not in the best part of town and going down for breakfast there was a guest who had his work van stolen overnight. Food for breakfast was good. The air conditioner worked great but made lots of noise.

  • Stayed July 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ComfortInnATL, General Manager at Comfort Inn & Conference Center Northeast, responded to this review, July 30, 2013
Dear Jekimo,
I am so sorry that you were unhappy with your stay. We do the absolute best job we can with the resources that are provided to us. Please know that we are addressing these issues.

Sincerely,
Robbie
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Decatur, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2013 via mobile

Recently stayed at this hotel for a weekend wedding that featured lots of family from out of town. Prices for catering and rental and rooms were very reasonable considering how nice everything was. The staff really worked hard to make sure all of our needs were met. The rooms were very nice although the exterior needs to be updated. I would recommend and use this place again!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ComfortInnATL, Front Office Manager at Comfort Inn & Conference Center Northeast, responded to this review, July 26, 2013
Dear Mr. Hoakie,

Thank you so much for staying with us at the Comfort Inn and Conference Center NE. I will definitely pass on your compliments to our staff and management. I am glad you enjoyed our meeting room here at the Comfort Inn and Conference Center NE. We take pride in ensuring the utmost guest satisfaction and a comment like this is what keeps us going. We hope we will see you again soon here at the Comfort Inn and Conference Center NE.

Sincerely,

Front Desk Manager
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Additional Information about Comfort Inn & Conference Center Northeast

Address: 2001 Clearview Ave, Doraville, GA 30340 (Formerly Metro Hotel Atlanta Northeast)
Phone Number:
Location: United States > Georgia > Doraville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Doraville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn & Conference Center Northeast 3*
Number of rooms: 107
Official Description (provided by the hotel):
The Comfort Inn & Conference Center Northeast Hotel offers clean, comfortable rooms and a convenient location. Situated in North Atlanta, our property is close to great shopping and nightlife in Brookhaven and Buckhead, nearby corporate office parks, and just a short drive from downtown Atlanta. Other nearby attractions are Atlanta Silverbacks Park, DeKalb Peachtree Airport, and The North Atlanta Trade Center. To make our guest's stay as worry free as possible we offer a complimentary weekday shuttle service to the nearby Doraville Marta Station. To help guests relax, rooms include a flat screen TV with cable and a coffee maker. Many of our suites feature a refrigerator, microwave, sofa sleeper, and whirlpool tub. Complimentary Wi-Fi and free local calls from your room help our Doraville hotel guests stay connected whether they're travelling for business or leisure. Our daily free hot breakfast features a wide variety of choices including flavored hot waffles. Guests are invited to take a swim in our seasonal outdoor pool or work up a sweat in our 24-hour fitness center. Our North Atlanta hotel also features an on-site convention center with 7 meeting rooms. We can accommodate 300 guests for banquets and 210 guests for conferences. Great catering options are available as well. This Comfort Inn Atlanta property is Pet Friendly (fee) and allows smoking in designated areas. ... more   less 
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Also Known As:
Comfort Inn And Conference Center Northeast
Comfort Inn & Conference Center Northeast Hotel Doraville
Holiday Inn Doraville
Doraville Holiday Inn

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