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Holiday Inn Decatur Conference Center: Traveler Reviews


Holiday Inn Decatur Conference Center
130 Clairemont Avenue, Decatur, GA 30030
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Traveler Reviews

59% Recommend
3.5 of 5 stars 27 reviews
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Holiday Inn Hell

Holiday Inn Decatur Conference Center

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1 of 5 stars
LA_TX 1 contribution
TX
May 5, 2007 | Trip type: Friends getaway
0/2 found this review helpful

1. They gave a key to my friend who was staying with me without checking with me to see if this person was indeed who I was expecting. I hadn't given them a name, nor did they ask her to see any identification. She walked in on my while I was asleep.
2. I had another friend come into town unexpectedly and I asked for a rollaway and was denied. They advertise rollaways but would not let me have one.
3. I asked for more towels. Denied. My friend had to use my towels after I used them!
4. I had a second room for the 2nd and 3rd nights of my stay for two more friends. I got the room number and had that room linked to my cc on the morning of the 2nd day. I consider that to be checking in as I linked it to my card. They sold the room to someone else and walked my friends to the Emory Conference Center (much nicer digs) 30 minutes away in rush hour traffic. Told them to come back the next day for their room as they had plenty. When they arrived back the next day, they were told tough and too bad---no rooms. They demanded a voucher for the Emory CC and got their same room back. Ruined our "reunion" as we hardly saw them--they were commuting in their car.
5. Hotel charges for parking. Couldn't park in garage because of buses blocking the entrance. Had to park on street and get up early to start feeding the meter. Told there would be no charge. HA!
6. Saw teenager girls in the elevator who were given keys to a room and when they walked into said room it was occupied by teenage boys. No rooms left at the inn. They were with a group so I can only assume the male chaperone spent the night in the lobby.
7. Upon checking out I asked for a statement. Told that they just couldn't do that as it was PREPAID. Asked to verify that my card wasn't charged for the room I didn't get and that the teenage boys in that room weren't running up charges on my credit card. Assured that was not the case. When I got home I found that my credit card was charged a different amount than was PREPAID, and that I was charged for the room I didn't get and that they tried to make my friends pay for.
8. Broken tile in elevator that I tripped on twice. I almost broke my neck the second time. Glad it wasn't a little old lady.
9. After walking my friends, but I didn't know it yet, I knocked on the door of the room that I'd already linked to my card and found it occupied by teenage boys. When I called the front desk to inquire as to which room they'd put my friends in I was told that I didn't have a second room. WRONG. It took a trip to the desk and to chew on the night manager for a while to find out what had happened.
10. I could go on, but...

  • Liked — location
  • Disliked — everything else
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since May 05, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $123 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Chaos.....

Holiday Inn Decatur Conference Center

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2 of 5 stars
Intelectin 1 contribution
AL
Feb 19, 2007 | Trip type: Family
1/3 found this review helpful

I booked two nights at this property, ignoring the recent string of bad reviews on this site because the location was very convenient for the purpose of my trip. The room was large and clean with fairly nice furnishings for a Holiday Inn. However, the hotel was bursting with groups of 12-14 yr old cheerleaders with no apparent chaperones. They were put in rooms up and down the hall from ours, and acted horribly, screaming, slamming doors, shouting at one another until close to 2AM on both nights of my stay. Upon complaining, the hotel security warned them, but made no effort to find the chaperone. The girls couldn't have cared less and didn't change their behavior a bit when I spoke with them either. My wife and I made three visits to the front desk to complain, none with satisfactory results. In addition, for a good portion of my stay, one of the elevators was broken, meaning that you had to wait in line for several minutes to use the one functional elevator to reach your room. The lobby was often chaos, with cheerleaders running amuck, and conference goers drinking cases of cheap beer on the couches at all hours of the night. I was never offered a refund, but upon demanding one, paid for only one of the nights. Not all of what I describe is necessary the management's fault and obviously could differ from night to night. BUT, if you're looking for a quiet, well-managed hotel in Decatur, and you are planning to sleep during the night, this isn't for you.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay February 2007
  • Visit was for Romantic getaway
  • Traveled with Family with young children
  • Age group 25-34
  • Member since February 19, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Internet service does not work

Holiday Inn Decatur Conference Center

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2 of 5 stars
CLTtraveler-7 8 contributions
Charlotte, NC
Feb 13, 2007 | Trip type: Business

I was supposed to stay here for a business trip for an entire week but checked out on the 2nd night after spending hours dealing with internet connection issues and changing rooms twice. Even in places where I could get a connection, it came in and out. The staff at the frontdesk did their best to deal with this issue but didn't have anything they could really do because the service is just terrible. The breakfast was fine and the room was clean, but I couldn't recommend this place for a business traveler who needs an internet connection to work.

  • Disliked — Internet connection terrible
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Business
  • Member since February 13, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Needs renovations

Holiday Inn Decatur Conference Center

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2 of 5 stars
Coffeegeek 5 contributions
Fort Myers, FL
Jan 15, 2007 | Trip type: Solo travel

I got this hotel through Priceline, otherwise I would not have stayed here. I had heard from people it was not very good. Well most the reviews have touched on my complaints. The AC was hardly working - staying on 5th floor. The wireless connection worked outside my room and lobby but hit or miss in room. Staff was fantastic and tried to accomodate both these problems. Offered to compensate but realized I had already paid....so probably just log this up as one hotel I'll never stay at again. Location great - walkable to all my favorite places in Decatur. Have to say I would not recommend.

  • Liked — Location and staff.
  • Disliked — Air conditiion - lack of cooling! Internet, hit or miss if it worked w/ wireless connection.
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since March 21, 2004
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Recent Stay

Holiday Inn Decatur Conference Center

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3 of 5 stars
CDLMC 7 contributions
Minnesota
Nov 16, 2006 | Trip type: Business, Solo travel

I stayed here for business and really liked the small town location. The hotel was in walking distance to many shops and places to eat. The hotel itself was average to slightly above average. The rooms were good size but I felt in need of some updating. They do offer a business center with one computer. You do have to pay for parking which I feel should be included with your room. Staff was good and my experience was good.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2006
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
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Holiday Inn Decatur Conference Center Also Known As

Address: 130 Clairemont Avenue, Decatur, GA 30030