We stayed here after packing our house to move and we were exhausted. We got in after midnight and asked for two beds. The room was very nice but the sheets were pilled and felt like sandpaper and the towels (only 2 in the room) were thin and threadbare. The room was lovely and the staff was friendly and we were only had about 6 hours before we had to check out so we didn't complain that night. I wrote a review for Best Westerns Rewards program and mentioned the sheets and towels and I got a personal email and phone call from the manager apologizing. I was amazed and will definitely stay there again. Customer service like that is rare. Location is fantastic too.
- Official Description (provided by the hotel):
- Hotel wins corporate award for quality excellence in 2009 Rooms are upgraded with pillow top mattress and many more,close to shopping mall, N.Georgia mountains, lakes, water falls wild safaris,restaurants and many more. Hot indoor pool&spa,friendly and helpful staff ... more less
- Reservation Options:
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- Also Known As:
- Best Western Dawson Village Hotel Dawsonville
- Best Western Dawsonville
- Dawsonville Best Western