This hotel is unfortunately one of about three off exit 49 in Darien. Since I must travel here for business, I have few options. One might THINK to stay at the Hampton simply because of the brand reputation, but I dread coming here.
The hotel is very old and needs renovation. The breakfast area is "under beautification" currently, but this should have been the last place they started. The carpets, as mentioned by other folks, is disgusting thoughout the common areas and guest rooms. The sinks are at about mid-thigh level, making it very uncomfortable. I wear my flip flops in the shower because the tub has a black ring arounf the bottom. No microwaves here. Really? I couldn't care less about free cookies, I would just expect outstanding service from a low traffic hotel. Not the case here. The desk clerk, who I have seen several times, is not concerned about providing customer service. In fact, every time we come in, he is in the breakfast area watching tv or on a laptop. He made my reservation for other team members a nightmare, knowing full well that I am a diamond member. I don't get it. The rates are at or near those of Hampton Inn's across the south. But this hotel is not worth half the price. Reading the reviews of the other two hotels here, it doesn't look like things are much better elsewhere. If you're stopping for the night, it will serve the purpose. If you stay here for business, Hampton needs to get it together both from a quality perspective and guest service. Good luck.
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- Also Known As:
- Darien Comfort Inn