I finally visited this place because I had a co-worker who was absolutely fanatical about it. But no matter who great the food tastes, the staff makes all the difference. Everybody in this place has that "I'm related to the owner, therefore, I cannot be fired" attitude. They have a very large and confusing menu. I settled on a Philly Cheese Steak combo, which was on par with other fast food eateries. It tasted nearly the same as the ones I'm used to ordering from American Deli.
But, back to the staff, the whole time I was there the staff was playing around and talking loudly amongst themselves. There were at least 4 people behind the counter cutting up and laughing and the restaurant itself was in dire need of a clean down. Dirty tables, trash on the floor, the list goes on.
As much as I really do like to support my local businesses, I don't believe I'll be returning to this restaurant. Service is everything in this industry. Food is only part of the game.
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