The hotel was once again nice, however, upon our arrival a staff member was so rude it left a bad image for the hotel. Would be nice if the hotel pool remand open until 11 pm. We had a travelball team stay and everyone was excited when they arrived, but it went immediately south when the person at check-in was rude to everyone including myself. I understand people have bad days and I have no idea if she had something personal going on, but even when I attempted to be friendly, she continued to be annoyed at our presence. The Manager later apologized for the Employees actions and went out of his way to help us out.
- Official Description (provided by the hotel):
- Decorated in a contemporary style featuring task lighting with an easy access power source, high-speed internet access along with in-room entertainment options like (HD) cable television, 37" high definition flat panel TV's with double window capabilities. Featuring DoubleTree by Hilton Sweet Dreams® beds and bedding with either king or two full size beds, mini refrigerators, work desk and chair, iron and ironing board, hairdryer, 2 telephones with voicemail, luxurious bath products and Wolfgang Puck coffee and coffee maker. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Columbus
- Four Points Columbus