Our room was designated non-smoking but reeked of cigarette smoke. The blankets smelled so bad we couldn't sleep with them near our faces.
The first night we stayed at this hotel we found that the sheets on the sofa bed had not been changed from the previous guest. The sheets on the king bed were questionable too. We called the front desk & they told us to come to the lobby to get clean sheets. So at 10pm we had to get our own sheets & put them on the bed.
The next day we were out of the room most of the day. When we returned at 4:30pm we found that the room had not been cleaned. The next morning when we checked out I asked why our room had not been cleaned. I was given several vague excuses, "you requested no service", "you were checking out at 3pm that afternoon". Of course neither of these excuses were accurate. Dirty sheets is a serious health risk. I will not stay here again.